Difference between revisions of "Draft: GAMD/Current/Admin/Adapter configuration"
From Genesys Documentation
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|sectionHeading=Configure Microsoft Dynamics 365 CIF Solution | |sectionHeading=Configure Microsoft Dynamics 365 CIF Solution | ||
|Type=Unstructured | |Type=Unstructured | ||
| + | |freetext=The following procedure explains how to configure Microsoft Dynamics 365 CIF application: | ||
| + | # Open the CIF application by clicking on Microsoft Dynamics 365 drop-down menu and selecting Channel Integration Framework. | ||
| + | # Create a new channel provider by clicking on "+ New". | ||
| + | # The following parameters must be provided: | ||
| + | #* Name: any name | ||
| + | #* Label: Gplus Adapter for MS Dynamics 365 | ||
| + | #* Channel URL: <a href="https://dynamicsurl/WebResources/softphone_index_wwe.html">https://dynamicsurl/WebResources/softphone_index_wwe.html</a> | ||
| + | #* Enable Outbound Communication: Yes / No | ||
| + | #* Channel Order: 1 | ||
| + | #* API Version: 1.0 | ||
| + | #* Trusted Domain: | ||
| + | #* Custom Parameters:<meta charset="utf-8"><span>{ "InstanceURL": "PureEngage Cloud URL", "Logo": "/webresources/softphon_microsoft.png", "Width": 470<meta charset="utf-8"><span>}</span></span> | ||
|Status=No | |Status=No | ||
}}{{Section | }}{{Section | ||
|sectionHeading=Configure softphon_iwsconfigCIFWWE.js JavaScript file | |sectionHeading=Configure softphon_iwsconfigCIFWWE.js JavaScript file | ||
|Type=Unstructured | |Type=Unstructured | ||
| + | |freetext=Select the Web Resources Zip File (PureEngageCloudConnectorforCIF_9.0.zip).Open softphon_iwsconfigCIFWWE.js: | ||
| + | |||
| + | |||
| + | var params = {<br />context: this,<br />integrationType: "wwe",<br />layoutType: "widget",<br />stylePath: "/webresources/softphon_wwe_mainstyle.css",<br />instance: window.Softphone.InstanceURL,<br />layoutPath: "/webresources/softphon_wwe_mainui.html",<br />branding: window.Softphone.Logo,<br />plugins: [<br />{ path: "/webresources/softphon_wwe_mainui.js",<br />className: "mainui",<br />objectName: "mainui",<br />parameters: { "topView": "CommunicatorView"}<br />},<br />{ path: "/webresources/softphon_wwe_interactionbar.js",<br />className: "interactionbar",<br />objectName: "interactionbar",<br />parameters: { "TOOLTIP": { "voice": "callType,direction,call.state,call.phoneNumber"} }<br />}<br />]<br />};log.setLogLevel(enumloglevel.debug);<br />$(document).ready(function(){<br />iwscore.initCTI(params);<br />iwscore.enableCTI();<br />}); | ||
| + | {{{!}} class="wikitable" | ||
| + | {{!}}- | ||
| + | {{!}}{{!}}'''Key''' | ||
| + | {{!}}{{!}}'''Value''' | ||
| + | {{!}}{{!}}'''Decription''' | ||
| + | {{!}}- | ||
| + | {{!}}{{!}}branding | ||
| + | {{!}}{{!}}default: window.Softphone.Logo | ||
| + | |||
| + | |||
| + | possible value: any valid logo web resources (e.g. "/webresources/softphon_microsoft.png") | ||
| + | |||
| + | |||
| + | {{!}}{{!}}default: logo is retrieved from CIF configuration | ||
| + | |||
| + | |||
| + | possible value: the path where the file name is stored | ||
| + | |||
| + | |||
| + | {{!}}- | ||
| + | {{!}}{{!}}topView | ||
| + | {{!}}{{!}}default: CommunicatorView | ||
| + | |||
| + | |||
| + | possible value: CommunicatorView, PerformanceTrackerView | ||
| + | |||
| + | |||
| + | {{!}}{{!}}possibility to visualize menu buttons outside the drop-down menu | ||
| + | {{!}}} | ||
|Status=No | |Status=No | ||
}} | }} | ||
}} | }} | ||
Revision as of 09:56, October 29, 2019
This is a draft page; it has not yet been published.
Contents
This section explains how to configure the Adapter.