Difference between revisions of "Draft: GAMD/Current/Admin/Adapter configuration"
From Genesys Documentation
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# Open CIF application: Click on Dynamics 365 drop down and select Channel Integration Framework. | # Open CIF application: Click on Dynamics 365 drop down and select Channel Integration Framework. | ||
# Create a new channel provider: Click on “+ New”. | # Create a new channel provider: Click on “+ New”. | ||
− | # <span | + | # <span class="TextRun SCXW18642842 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW18642842 BCX0">The following parameters must be provided: |
#* Name: any name | #* Name: any name | ||
#* Label: Gplus Adapter for MS Dynamics 365 | #* Label: Gplus Adapter for MS Dynamics 365 | ||
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#* API Version: 1.0 | #* API Version: 1.0 | ||
#* Trusted Domain: | #* Trusted Domain: | ||
− | #* Custom Parameters: { "InstanceURL": Pure Engage Cloud URL, "Logo": "/webresources/softphon_microsoft.png", "Width": 470 } | + | #* Custom Parameters: { "InstanceURL": Pure Engage Cloud URL, "Logo": "/webresources/softphon_microsoft.png", "Width": 470 }<span class="TextRun SCXW18642842 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW18642842 BCX0">Configure Channel provider parameters.</span></span></span></span> |
− | + | <span class="TextRun SCXW18642842 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW18642842 BCX0"><span class="TextRun SCXW18642842 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW18642842 BCX0"><span class="TextRun SCXW18642842 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW18642842 BCX0"><span class="TextRun SCXW18642842 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW18642842 BCX0">Configuresoftphon_iwsconfigCIFWWE.js JavaScript file</span></span></span></span></span></span></span></span> | |
− | + | # <span class="TextRun SCXW18642842 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW18642842 BCX0"><span class="TextRun SCXW18642842 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW18642842 BCX0"><span class="TextRun SCXW18642842 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW18642842 BCX0"><span class="TextRun SCXW18642842 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW18642842 BCX0">Select the Web Resources Zip (PureEngageCloudConnectorforCIF_9.0.zip)</span></span></span></span></span></span></span></span> | |
− | + | # Opensoftphon_iwsconfigCIFWWE.js:<br /> | |
+ | var params = {<br /> context: this,<br /> integrationType: "wwe",<br /> layoutType : "widget",<br /> stylePath: "/webresources/softphon_wwe_mainstyle.css",<br /> instance: window.Softphone.InstanceURL,<br /> layoutPath: "/webresources/softphon_wwe_mainui.html",<br /> branding: window.Softphone.Logo,<br /> plugins: [<br /> { path: "/webresources/softphon_wwe_mainui.js",<br /> className: "mainui",<br /> objectName: "mainui",<br /> parameters: { "topView": "CommunicatorView"}<br /> },<br /> { path: "/webresources/softphon_wwe_interactionbar.js",<br /> className: "interactionbar",<br /> objectName: "interactionbar", <br /> parameters: { "TOOLTIP": { "voice" : "callType,direction,call.state,call.phoneNumber"} }<br /> }<br /> ]<br />};log.setLogLevel(enumloglevel.debug);<br />$(document).ready(function(){<br /> iwscore.initCTI(params);<br /> iwscore.enableCTI(); <br />}); | ||
+ | |||
+ | |||
+ | |||
+ | {{{!}} class="wikitable" | ||
+ | {{!}}- | ||
+ | {{!}}{{!}}Key | ||
+ | {{!}}{{!}}Value | ||
+ | {{!}}{{!}}Description | ||
+ | {{!}}- | ||
+ | {{!}}{{!}}branding | ||
+ | {{!}}{{!}}default:window.Softphone.Logo | ||
+ | |||
+ | |||
+ | possible value: any valid logo web resources ( e.g.: "/webresources/softphon_microsoft.png") | ||
+ | |||
+ | |||
+ | {{!}}{{!}}default: logo is retrieved from CIF configuration | ||
+ | |||
+ | |||
+ | possible value: the path where the file name is stored | ||
+ | |||
+ | |||
+ | {{!}}- | ||
+ | {{!}}{{!}}topView<br /> | ||
+ | {{!}}{{!}}default:CommunicatorView | ||
+ | |||
+ | |||
+ | possible value: CommunicatorView,PerformaceTrackerView | ||
+ | |||
+ | |||
+ | {{!}}{{!}}possibility to visualize menu buttons outside the dropdown menu | ||
+ | {{!}}} | ||
|Status=No | |Status=No | ||
}} | }} | ||
}} | }} |
Revision as of 10:55, October 28, 2019
This is a draft page; it has not yet been published.
This section explains how to configure the Adapter.