Difference between revisions of "Draft: RN/GenesysSoftphone/9.0.101.05"

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(Created page with " {{ComponentRN|ComponentId=d694a3aa-8d50-43d7-b587-d985c73e122d|JQL=issue=SOFTPHONE-1633|ReleaseNumber=}}{{Issue|JiraType=Task|TicketNumber=SOFTPHONE-1634|Content=[CLOUD][PRE...")
 
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{{ComponentRN
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|ComponentId=d694a3aa-8d50-43d7-b587-d985c73e122d
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{{ComponentRN|ComponentId=d694a3aa-8d50-43d7-b587-d985c73e122d|JQL=issue=SOFTPHONE-1633|ReleaseNumber=}}{{Issue|JiraType=Task|TicketNumber=SOFTPHONE-1634|Content=[CLOUD][PREMISE][NEW_DEV]Genesys Softphone now automatically restarts when an unrecoverable error happens within the local loopback address connection during process operations. Previously, in this scenario, Genesys Softphone became inoperative until the end user restarted it manually.|LocalContent=[CLOUD][PREMISE][NEW_DEV]Genesys Softphone now automatically restarts when an unrecoverable error happens within the local loopback address connection during process operations. Previously, in this scenario, Genesys Softphone became inoperative until the end user restarted it manually.|LastUpdated=July 30, 2024 1:35 AM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|JiraType=Task|TicketNumber=SOFTPHONE-1633|Content=[CLOUD][PREMISE][NEW_DEV]Genesys Softphone working in connector mode automatically restarts when an unrecoverable error happens within the local loopback address connection during the initialization requested by the Agent Desktop client through the HTTP Connector. Previously, in this scenario, Genesys Softphone became inoperative until the end user restarted it manually.The restart behavior can be controlled by setting the option “policy::endpoint::recover_startup“ to “0” in softphone.config. In that case, in the scenario described above, Genesys Softphone will stop without attempting to restart.|LocalContent=[CLOUD][PREMISE][NEW_DEV]Genesys Softphone working in connector mode automatically restarts when an unrecoverable error happens within the local loopback address connection during the initialization requested by the Agent Desktop client through the HTTP Connector. Previously, in this scenario, Genesys Softphone became inoperative until the end user restarted it manually.The restart behavior can be controlled by setting the option “policy::endpoint::recover_startup“ to “0” in softphone.config. In that case, in the scenario described above, Genesys Softphone will stop without attempting to restart.|LastUpdated=July 30, 2024 3:21 AM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}
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|JQL=issue=SOFTPHONE-1633
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|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
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|ReleaseDate=2024-08-06
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|Highlight=Resolved issues.
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}}
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{{Issue
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|TicketNumber=SOFTPHONE-1634
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|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
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|Content=[CLOUD][PREMISE][NEW_DEV]Genesys Softphone now automatically restarts when an unrecoverable error happens within the local loopback address connection during process operations. Previously, in this scenario, Genesys Softphone became inoperative until the end user restarted it manually.
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|LocalContent=The resiliency of Genesys Softphone has been improved in situations where it stopped operating due to an internal communication error. Previously, due to the impact of a few VPN software , Genesys Softphone could become unresponsive, and a manual restart was required. (SOFTPHONE-1633),
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}}

Revision as of 12:30, August 5, 2024

This is a draft page; it has not yet been published.

Component RN Definition[edit source]

Component Genesys Softphone
Deployment Type Genesys CX on AWS, Genesys CX on Azure
Release Number 9.0.101.05 (Change release number)
Release Type
Highlight Resolved issues.
Boilerplate(s) Used
Release Date 2024-08-06
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL issue=SOFTPHONE-1633
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

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