Difference between revisions of "Draft: RN/DigitalChannels/100.0.157.0691"
From Genesys Documentation
(Created page with "{{ComponentRN |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558 |JQL=project = "NEXUS" AND id = NEXUS-9949 or id = NEXUS-11242 or id = NEXUS-11370 or id = NEXUS-11429 |Deploym...") |
|||
| Line 10: | Line 10: | ||
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | ||
|Content=In some social engagement conversations, the end consumer was not recognized as a participant in the session due to an internal timeout which caused the agent’s message to be rejected. This issue has been resolved. (NEXUS-11429) | |Content=In some social engagement conversations, the end consumer was not recognized as a participant in the session due to an internal timeout which caused the agent’s message to be rejected. This issue has been resolved. (NEXUS-11429) | ||
| − | |LocalContent=In some social engagement conversations, the end consumer was not recognized as a participant in the session due to an internal timeout which caused the agent’s message to be rejected. This issue has been resolved. | + | |LocalContent=In some social engagement conversations, the end consumer was not recognized as a participant in the session due to an internal timeout which caused the agent’s message to be rejected. This issue has been resolved. |
}} | }} | ||
{{Issue | {{Issue | ||
| Line 16: | Line 16: | ||
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | ||
|Content=Dependent libraries have been updated to resolve security findings. (NEXUS-11370) | |Content=Dependent libraries have been updated to resolve security findings. (NEXUS-11370) | ||
| − | |LocalContent=Dependent libraries have been updated to resolve security findings. | + | |LocalContent=Dependent libraries have been updated to resolve security findings. |
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
}} | }} | ||
{{Issue | {{Issue | ||
| Line 28: | Line 22: | ||
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | ||
|Content=You can now enable functionality in Digital Channels to automatically check whether a Facebook post or public Tweet has been deleted prior to an agent replying to it. A proper error message will be displayed to help reduce wasted time. This feature can be enabled in Digital Channels Administrator by enabling Nexus UX option “Enable Pre-Validation for Public Comments/Posts." (NEXUS-9949, NEXUS-11242) | |Content=You can now enable functionality in Digital Channels to automatically check whether a Facebook post or public Tweet has been deleted prior to an agent replying to it. A proper error message will be displayed to help reduce wasted time. This feature can be enabled in Digital Channels Administrator by enabling Nexus UX option “Enable Pre-Validation for Public Comments/Posts." (NEXUS-9949, NEXUS-11242) | ||
| − | |LocalContent=You can now enable functionality in Digital Channels to automatically check whether a Facebook post or public Tweet has been deleted prior to an agent replying to it. | + | |LocalContent=You can now enable functionality in Digital Channels to automatically check whether a Facebook post or public Tweet has been deleted prior to an agent replying to it. A proper error message will be displayed to help reduce wasted time. To enable this feature, enable the Nexus UX option '''Enable Pre-Validation for Public Comments/Posts''' in Digital Channels Administrator. (NEXUS-11242) |
}} | }} | ||
Revision as of 09:00, January 5, 2024
This is a draft page; it has not yet been published.
Component RN Definition[edit source]
| Component | Digital Channels |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 100.0.157.0691 (Change release number) |
| Release Type | |
| Highlight | Enable option to automatically check if Facebook or Twitter post has been deleted before agent responds. |
| Boilerplate(s) Used | |
| Release Date | 2024-01-10 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | project = "NEXUS" AND id = NEXUS-9949 or id = NEXUS-11242 or id = NEXUS-11370 or id = NEXUS-11429 |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
No results