Difference between revisions of "Draft: RN/ServiceClient API/100.0.004.0309"

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{{ComponentRN|ComponentId=b07a1886-149e-4848-99b0-16b87aa56b21|JQL=((project = GAPI AND component in ("Workspace Web Edition", "Workspace Web Edition Deployment Guide", "Workspace Web Edition Help", "Workspace Web Edition - Localization", "GWS Workspace Service", "Gplus Adapter for Salesforce")) OR ( project = "Agent Workspace" ))  AND labels = wwe-february-23|ReleaseNumber=}}{{Issue|JiraType=Task|TicketNumber=WWE-2790|Content=[_SCAPI_][AWS] [Azure]:[IX version]:The Service Client API call for *interaction.setUserData* now updates the Outbound Campaign Calling List field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the *outbound.updateRecordFields* operation. Contact your Genesys Representative to enable this functionality.[Private]:[IX version]:The Service Client API call for *interaction.setUserData* now updates the Outbound Campaign Calling List field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the *outbound.updateRecordFields* operation. You can enable this functionality by using the *service-client-api.outbound-field-update-on-userdata-set.enable* option.|LocalContent=[_SCAPI_][AWS] [Azure]:[IX version]:The Service Client API call for *interaction.setUserData* now updates the Outbound Campaign Calling List field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the *outbound.updateRecordFields* operation. Contact your Genesys Representative to enable this functionality.[Private]:[IX version]:The Service Client API call for *interaction.setUserData* now updates the Outbound Campaign Calling List field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the *outbound.updateRecordFields* operation. You can enable this functionality by using the *service-client-api.outbound-field-update-on-userdata-set.enable* option.|LastUpdated=March 02, 2023 1:07 AM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|JiraType=Task|TicketNumber=WWE-2625|Content=TBD|LocalContent=TBD|LastUpdated=March 05, 2023 10:16 PM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|JiraType=Task|TicketNumber=WWE-2584|Content=TBD|LocalContent=TBD|LastUpdated=March 06, 2023 2:44 AM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|JiraType=Task|TicketNumber=WWE-2583|Content=TBD|LocalContent=TBD|LastUpdated=March 06, 2023 2:46 AM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|JiraType=Epic|TicketNumber=WWE-2516|Content=[WWE] [SCAPI][AWS] [Azure] [Private]:Service Client API (SCAPI) now supports adding custom views to the *ApplicationMenuBarRegion* to display custom content.|LocalContent=[WWE] [SCAPI][AWS] [Azure] [Private]:Service Client API (SCAPI) now supports adding custom views to the *ApplicationMenuBarRegion* to display custom content.|LastUpdated=March 02, 2023 5:48 AM|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72}}{{Issue|JiraType=Improvement|TicketNumber=WWE-2456|Content=TBD|LocalContent=TBD|LastUpdated=March 06, 2023 3:02 AM|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72}}{{Issue|JiraType=Task|TicketNumber=GAPI-36932|Content=[Workspace API][Azure][AWS]Reacts appropriately to internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.[GWS][PE]Reacts appropriately to internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.[WWE]:[AWS][Azure][Private]:A chat consultation received by an agent is now stopped if the main chat interaction from which the consultation was created has been placed in a queue or a workbin. Previously, in such situation, the chat consultation was not stopped which affected targeted agent capacity to receive a new chat.|LocalContent=[Workspace API][Azure][AWS]Reacts appropriately to internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.[GWS][PE]Reacts appropriately to internal error condition during routed chat consultation, avoiding endless loop for API clients such as Agent Desktop.[WWE]:[AWS][Azure][Private]:A chat consultation received by an agent is now stopped if the main chat interaction from which the consultation was created has been placed in a queue or a workbin. Previously, in such situation, the chat consultation was not stopped which affected targeted agent capacity to receive a new chat.|LastUpdated=March 01, 2023 4:35 AM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}
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|JQL=((project = GAPI AND component in ("Workspace Web Edition", "Workspace Web Edition Deployment Guide", "Workspace Web Edition Help", "Workspace Web Edition - Localization", "GWS Workspace Service", "Gplus Adapter for Salesforce")) OR ( project = "Agent Workspace" ))  AND labels = wwe-february-23
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|DeploymentTypeId=5439f1be-1868-4091-b058-1667389b6ce1, ec194bf2-b79a-436d-8ff6-eaff94d9f43a
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|ReleaseDate=2023-03-17
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|Highlight=Resolved issues and improvements.
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}}
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{{Issue
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|TicketNumber=WWE-2790
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|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
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|Content=[_SCAPI_][AWS] [Azure]:[IX version]:The Service Client API call for *interaction.setUserData* now updates the Outbound Campaign Calling List field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the *outbound.updateRecordFields* operation. Contact your Genesys Representative to enable this functionality.[Private]:[IX version]:The Service Client API call for *interaction.setUserData* now updates the Outbound Campaign Calling List field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the *outbound.updateRecordFields* operation. You can enable this functionality by using the *service-client-api.outbound-field-update-on-userdata-set.enable* option.
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|LocalContent=The Service Client API call for '''interaction.setUserData''' now updates the '''Outbound Campaign Calling List''' field to Outbound Contact Server (OCS). Previously, the same functionality was supported by the '''outbound.updateRecordFields''' operation. Contact your Genesys Representative to enable this functionality.
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<!--For '''Private Edition''', you can enable this functionality by using the '''service-client-api.outbound-field-update-on-userdata-set.enable''' option.-->
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}}
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{{Issue
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|TicketNumber=WWE-2625
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|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
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|Content=TBD
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|LocalContent=TBD
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}}
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{{Issue
 +
|TicketNumber=WWE-2584
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|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
 +
|Content=TBD
 +
|LocalContent=TBD
 +
}}
 +
{{Issue
 +
|TicketNumber=WWE-2583
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|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
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|Content=TBD
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|LocalContent=TBD
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}}
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{{Issue
 +
|TicketNumber=WWE-2516
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|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
 +
|Content=[WWE] [SCAPI][AWS] [Azure] [Private]:Service Client API (SCAPI) now supports adding custom views to the *ApplicationMenuBarRegion* to display custom content.
 +
|LocalContent=The Service Client API (SCAPI) now supports adding custom views to the '''ApplicationMenuBarRegion''' to display custom content.
 +
}}
 +
{{Issue
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|TicketNumber=WWE-2456
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|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
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|Content=TBD
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|LocalContent=TBD
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}}

Revision as of 10:31, March 7, 2023

This is a draft page; it has not yet been published.

Component RN Definition[edit source]

Component Service Client API
Deployment Type Genesys CX on Azure, Genesys CX on AWS
Release Number 100.0.004.0309 (Change release number)
Release Type
Highlight Resolved issues and improvements.
Boilerplate(s) Used
Release Date 2023-03-17
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL ((project = GAPI AND component in ("Workspace Web Edition", "Workspace Web Edition Deployment Guide", "Workspace Web Edition Help", "Workspace Web Edition - Localization", "GWS Workspace Service", "Gplus Adapter for Salesforce")) OR ( project = "Agent Workspace" )) AND labels = wwe-february-23
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

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