Difference between revisions of "Draft: RN/ServiceClient API/100.0.002.0161"
From Genesys Documentation
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|JQL=labels = wwe-january-23 ORDER BY created DESC | |JQL=labels = wwe-january-23 ORDER BY created DESC | ||
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1, 8b480b3c-2733-433a-9166-eab2c2d0663a | |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1, 8b480b3c-2733-433a-9166-eab2c2d0663a | ||
| − | |ReleaseDate=2023-01- | + | |ReleaseDate=2023-01-19 |
| − | |PrivateEditionReleaseDate=2023-01- | + | |PrivateEditionReleaseDate=2023-01-19 |
}} | }} | ||
{{Issue | {{Issue | ||
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|LocalContent=The Service Client API now handles the following operations depending on the media: | |LocalContent=The Service Client API now handles the following operations depending on the media: | ||
| − | * Single-step transfer | + | *Single-step transfer |
| − | * Single-step conference | + | *Single-step conference |
| − | * Consultation | + | *Consultation |
| − | * Complete a consultation to a transfer or a conference. | + | *Complete a consultation to a transfer or a conference. |
The targeted objects can be: | The targeted objects can be: | ||
| − | * A phone number for calls (custom contact) | + | *A phone number for calls (custom contact) |
| − | * An interaction queue for eServices interactions | + | *An interaction queue for eServices interactions |
| − | * An agent | + | *An agent |
| − | * An agent group | + | *An agent group |
| − | * A skill | + | *A skill |
| − | * A routing point | + | *A routing point |
Also, a new operation is now available for the voice dial to specify extensions. | Also, a new operation is now available for the voice dial to specify extensions. | ||
|SupportingDocumentation={{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=ServiceClientAPI|anchor=SecurityConfiguration|display text=Security Configuration}}, {{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=InteractionNamespace|anchor=Methods|display text=Interaction Namespace}}, and {{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=VoiceNamespace|anchor=Methods|display text=Voice Namespace}} | |SupportingDocumentation={{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=ServiceClientAPI|anchor=SecurityConfiguration|display text=Security Configuration}}, {{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=InteractionNamespace|anchor=Methods|display text=Interaction Namespace}}, and {{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=VoiceNamespace|anchor=Methods|display text=Voice Namespace}} | ||
}} | }} | ||
Revision as of 03:01, January 17, 2023
This is a draft page; it has not yet been published.
Component RN Definition[edit source]
| Component | Service Client API |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure, Private Edition |
| Release Number | 100.0.002.0161 (Change release number) |
| Release Type | |
| Highlight | |
| Boilerplate(s) Used | |
| Release Date | 2023-01-19 |
| Private Edition Release Date | 2023-01-19 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | labels = wwe-january-23 ORDER BY created DESC |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
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