Difference between revisions of "Draft: RN/ServiceClient API/100.0.002.0161"
From Genesys Documentation
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|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | ||
|Content=_[SCAPI]:__[AWS][Azure][Private]:_The Service Client API -has been extended to- now handles the following operations depending on the media:* Single-step transfer* Single-step conference* Consultation* Complete a consultation to a transfer or a conference.The targeted objects can be:* A phone number for calls(custom contact)* An interaction queue for eServices interactions* An agent * An agent group* A skill* A routing pointAlso, -we have also introduced an- a new operation is now available for the voice dial to specify extensions. | |Content=_[SCAPI]:__[AWS][Azure][Private]:_The Service Client API -has been extended to- now handles the following operations depending on the media:* Single-step transfer* Single-step conference* Consultation* Complete a consultation to a transfer or a conference.The targeted objects can be:* A phone number for calls(custom contact)* An interaction queue for eServices interactions* An agent * An agent group* A skill* A routing pointAlso, -we have also introduced an- a new operation is now available for the voice dial to specify extensions. | ||
| + | |LocalContent=The Service Client API now handles the following operations depending on the media: | ||
| + | |||
| + | * Single-step transfer | ||
| + | * Single-step conference | ||
| + | * Consultation | ||
| + | * Complete a consultation to a transfer or a conference. | ||
| + | |||
| + | The targeted objects can be: | ||
| + | |||
| + | * A phone number for calls (custom contact) | ||
| + | * An interaction queue for eServices interactions | ||
| + | * An agent | ||
| + | * An agent group | ||
| + | * A skill | ||
| + | * A routing point | ||
| + | |||
| + | Also, a new operation is now available for the voice dial to specify extensions. | ||
|SupportingDocumentation={{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=ServiceClientAPI|anchor=SecurityConfiguration|display text=Security Configuration}}, {{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=InteractionNamespace|anchor=Methods|display text=Interaction Namespace}}, and {{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=VoiceNamespace|anchor=Methods|display text=Voice Namespace}} | |SupportingDocumentation={{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=ServiceClientAPI|anchor=SecurityConfiguration|display text=Security Configuration}}, {{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=InteractionNamespace|anchor=Methods|display text=Interaction Namespace}}, and {{Link-AnywhereElse|product=PEC-Developer|version=Current|manual=SCAPI|topic=VoiceNamespace|anchor=Methods|display text=Voice Namespace}} | ||
}} | }} | ||
Revision as of 09:31, January 13, 2023
This is a draft page; it has not yet been published.
Component RN Definition[edit source]
| Component | Service Client API |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure, Private Edition |
| Release Number | 100.0.002.0161 (Change release number) |
| Release Type | |
| Highlight | |
| Boilerplate(s) Used | |
| Release Date | 2023-01-17 |
| Private Edition Release Date | 2023-01-17 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | labels = wwe-january-23 ORDER BY created DESC |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
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