Difference between revisions of "Draft: RN/ServiceClient API/100.0.002.0161"
From Genesys Documentation
| Line 5: | Line 5: | ||
|ReleaseDate=2023-01-17 | |ReleaseDate=2023-01-17 | ||
|PrivateEditionReleaseDate=2023-01-17 | |PrivateEditionReleaseDate=2023-01-17 | ||
| + | |Highlight=Support for conference, consultation, and transfer operations based on the media typpe. | ||
}} | }} | ||
{{Issue | {{Issue | ||
| Line 12: | Line 13: | ||
|LocalContent=The '''Service Client API''' now handles the following operations depending on the media: | |LocalContent=The '''Service Client API''' now handles the following operations depending on the media: | ||
| − | * Single-step transfer | + | *Single-step transfer |
| − | * Single-step conference | + | *Single-step conference |
| − | * Consultation | + | *Consultation |
| − | * Complete a consultation to a transfer or a conference. | + | *Complete a consultation to a transfer or a conference. |
The targeted objects can be: | The targeted objects can be: | ||
| − | * A phone number for calls (custom contact) | + | *A phone number for calls (custom contact) |
| − | * An interaction queue for eServices interactions | + | *An interaction queue for eServices interactions |
| − | * An agent, an agent group, a skill, and a routing point | + | *An agent, an agent group, a skill, and a routing point |
Also, a new operation is now available for the voice dial feature to specify extensions. | Also, a new operation is now available for the voice dial feature to specify extensions. | ||
}} | }} | ||
Revision as of 17:16, January 12, 2023
This is a draft page; it has not yet been published.
Component RN Definition[edit source]
| Component | Service Client API |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure, Private Edition |
| Release Number | 100.0.002.0161 (Change release number) |
| Release Type | |
| Highlight | Support for conference, consultation, and transfer operations based on the media typpe. |
| Boilerplate(s) Used | |
| Release Date | 2023-01-17 |
| Private Edition Release Date | 2023-01-17 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | labels = wwe-january-23 ORDER BY created DESC |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
No results