Difference between revisions of "Draft: ATC/PureEngagePrereqs"
From Genesys Documentation
DannaShirley (talk | contribs) |
DannaShirley (talk | contribs) |
||
| Line 1: | Line 1: | ||
{{ArticleUnstructured | {{ArticleUnstructured | ||
| − | |DisplayName=Prerequisites for PureEngage | + | |DisplayName=Prerequisites for PureEngage Premises Deployments |
|Platform=PureEngage | |Platform=PureEngage | ||
|TocName=PureEngage Prerequisites | |TocName=PureEngage Prerequisites | ||
| − | |Context={{MINTYDOCSPRODUCT}} has specific prerequisites <span>for PureEngage | + | |Context={{MINTYDOCSPRODUCT}} has specific prerequisites <span>for PureEngage premises deployments</span>. |
|Section={{Section | |Section={{Section | ||
}} | }} | ||
Revision as of 16:24, May 3, 2019
This is a draft page; the published version of this page can be found at ATC/PureEngagePrereqs.
Contents
has specific prerequisites for PureEngage premises deployments.
Genesys prerequisites
Important
The following table shows the minimum versions of the Genesys components that are required for use with .| Genesys Component | Version | Notes | |
|---|---|---|---|
| Framework | 8.5.1 | Configuration Server, LCA, Message Server, Solution Control Server | |
| Widgets | 9.0 | 9.0.002.06 minimum | |
| Pacing Service | 9.0 | 9.0.002.00 minimum | |
| Stat Server | 8.5.1 | 8.5.104.20 minimum | |
| Workspace Desktop Edition | 8.5.1 | 8.5.133.02 minimum | |
| Genesys Mobile Services | 8.5.1 | 8.5.2 highly recommended | |
| Chat | 8.5.1 | 8.5.105 minimum, 8.5.109+ recommended |