Difference between revisions of "Template: SMART UseCase"

Latest revision as of 14:08, April 20, 2021

This is the "SMART UseCase" template.

It should be called in the following format:

{{SMART UseCase
|MintyDocsVersion=
|MintyDocsProduct=
|MintyDocsManual=
|ID=
|Title=
|Offering=
|UCOverview=
|UCSummary=
|Description=
|PainPoints=
|DesiredState=
|BuyerPersonas=
|QualifyingQuestions=
|MaturityLevel=
|SellableItems=
|CloudAssumptions=
|PremiseAssumptions=
|CloudAssumptionsAdditional=
|PremiseAssumptionsAdditional=
|CloudAssumptionsAdditional_Sales=
|PremiseAssumptionsAdditional_Sales=
|BusinessLogic=
|DistributionLogic=
|CustomerInterfaceRequirements=
|AgentDeskRequirements=
|OperationalRequirements=
|RealTimeReporting=
|HistoricalReporting=
|GeneralAssumptions=
|CustomerAssumptions=
|RequiresAll=
|RequiresOr=
|Optional=
|Exceptions=
|Requires=
|Conditions=
|Video=
|RelatedDocs=
|DocVersion=
}}

Edit the page to see the template text.

This template defines the table "SMART_UseCase". View table.

@@ Line 30: / Line 30: @@
 |CustomerInterfaceRequirements=
 |AgentDeskRequirements=
+|OperationalRequirements=
 |RealTimeReporting=
 |HistoricalReporting=
@@ Line 40: / Line 41: @@
 |Requires=
 |Conditions=
+|Video=
+|RelatedDocs=
+|DocVersion=
 }}
@@ Line 69: / Line 73: @@
 |CustomerInterfaceRequirements=Wikitext (size=10000)
 |AgentDeskRequirements=Wikitext (size=10000)
+|OperationalRequirements=Wikitext (size=10000)
 |RealTimeReporting=Wikitext (size=10000)
 |HistoricalReporting=Wikitext (size=10000)
@@ Line 81: / Line 86: @@
 |CloudAssumptions=List (,) of Text (size=100000)
 |Conditions=Text
+|Video=String
+|RelatedDocs=Wikitext (size=10000)
+|DocVersion=String
 }}
@@ Line 90: / Line 98: @@
 |where=SMART_Meta._pageName="{{#explode:{{FULLPAGENAME}}|/|3}}/Canonical" AND Offering="{{#explode:{{FULLPAGENAME}}|/|2}}"
 |format=template
-|template=MintyTopicUseCase}}{{#if:{{{UCIntro|}}}|{{NoteFormat|{{{UCIntro}}}}}|}}{{Template:SMART_NavHead|Offering={{#explode:{{FULLPAGENAME}}|/|2}}|ID={{#explode:{{FULLPAGENAME}}|/|3}}}}__TOC__{{#cargo_store:_table=SMART_UseCase
+|template=MintyTopicUseCase}}{{#if:{{{UCIntro|}}}|{{NoteFormat|{{{UCIntro}}}}}|}}{{#cargo_query:tables=SMART_Meta,SMART_Canonical,SMART_UseCase
+|join on=SMART_Meta._pageName=SMART_Canonical._pageName,SMART_Canonical.ID=SMART_UseCase.ID
+|fields=Subtitle,PlatformChallenge,PlatformSolution,Video
+|named args=yes
+|format=template
+|template=UseCaseHead
+|where=SMART_Meta.ID="{{#explode:{{FULLPAGENAME}}|/|3}}" AND SMART_UseCase.Offering="{{#explode:{{FULLPAGENAME}}|/|2}}"
+|no html
+}}__TOC__{{#cargo_store:_table=SMART_UseCase
 |ID={{#explode:{{FULLPAGENAME}}|/|3}}
 |Title={{{Title|}}}
@@ Line 130: / Line 146: @@
 |Requires={{{Requires|}}}
 |Conditions={{{Conditions|}}}
+|DocVersion={{{DocVersion|}}}
+|Video={{{Video|}}}
 }}
 ==Use Case Overview==
-===Platform Benefits===
-The following benefits are based on benchmark information captured from Genesys customers and may vary based on industry or lines of business:
-{{#cargo_query:
-|table=SMART_Benefits
-|fields=CanonicalBenefitID,CanonicalBenefit
-|where=SMART_Benefits._pageName="{{#explode:{{FULLPAGENAME}}|/|3}}/Canonical"
-|named args=yes
-|format=template
-|template=PurpleCanonicalBenefits
-|intro=<table class="wikitable"><tr><th>Canonical Benefit</th><th>Explanation</th></tr>
-|outro=</table>
-}}
 ===Story and Business Context===
 {{#cargo_query:tables=SMART_UseCase|fields=UCOverview|where=_pageName="{{FULLPAGENAME}}"|default=<i>Info needed.</i>}}
 ===Use Case Benefits*===
+The following benefits are based on benchmark information captured from Genesys customers and may vary based on industry, lines of business or Genesys product line:
 {{#cargo_query:
 tables=SMART_Benefits
@@ Line 158: / Line 162: @@
 |where=_pageName="{{FULLPAGENAME}}"}}
-<sup>*</sup>You can sort all use cases according to their stated benefits here: [[Usecase/Benefits|Sort by benefits]]''
+<div class="pdf-remove"><sup>*</sup>You can sort all use cases according to their stated benefits here: [[UseCases/Benefits|Sort by benefits]]''</div>
 <h3>Summary</h3>
@@ Line 166: / Line 170: @@
 ==Use Case Definition==
-===Business Flow===
-<div class="template-form right">{{#formlink:form=SMART_Description
-|link text=&nbsp;&nbsp;Edit&nbsp;&nbsp;
-|target={{FULLPAGENAME}}
-|link type=button
-}}</div>
-__NOEDITSECTION__
-__NOTOC__
 {{#cargo_query:tables=SMART_BusinessImageFlow|fields=BusinessFlow,BusinessImage,BusinessFlowDescription|named args=yes|format=template|template=SMART_BusinessImageFlow_Print|default=<i>Info needed.</i>|where=_pageName="{{FULLPAGENAME}}"|order by=_ID}}
@@ Line 181: / Line 177: @@
 ====Business Logic====
 {{#cargo_query:tables=SMART_UseCase|fields=CONCAT(BusinessLogic,'__NOEDITSECTION__ __NOTOC__')|default=<i>Info needed.</i>|where=_pageName="{{FULLPAGENAME}}"}}
+{{#cargo_query:tables=SMART_DistributionImageFlow|fields=DistributionFlowIntro,DistributionImage,DistributionFlowDescription|named args=yes|format=template|template=SMART_DistributionImageFlow_Print|default=|where=_pageName="{{FULLPAGENAME}}"|order by=_ID}}{{#cargo_query:tables=SMART_UseCase|fields=DistributionLogic|default=|intro=<h4>Distribution Logic</h4>|where=_pageName="{{FULLPAGENAME}}" AND DistributionLogic IS NOT NULL}}
-{{#cargo_query:tables=SMART_DistributionImageFlow|fields=DistributionFlowIntro,DistributionImage,DistributionFlowDescription|named args=yes|format=template|template=SMART_DistributionImageFlow_Print|default=|where=_pageName="{{FULLPAGENAME}}"|order by=_ID}}
-====Distribution Logic====
-{{#cargo_query:tables=SMART_UseCase|fields=DistributionLogic|default=<i>Info needed.</i>|where=_pageName="{{FULLPAGENAME}}"}}
-==Use Case Requirements==
-<div class="template-form right">{{#formlink:form=SMART_Requirements
-|link text=&nbsp;&nbsp;Edit&nbsp;&nbsp;
-|target={{FULLPAGENAME}}
-|link type=button
-}}</div>
-==Use Case Requirements==
-__NOEDITSECTION__
 {{#cargo_query:
 tables=SMART_UseCase
+|intro=<h2>User Interface & Reporting </h2>
+|default=
 |fields=
 CustomerInterfaceRequirements,
 AgentDeskRequirements,
+OperationalRequirements,
 RealTimeReporting,
 HistoricalReporting
 |where=_pageName="{{FULLPAGENAME}}"
 |format=template
 |template=SMART_Requirements_FormatTemplate
@@ Line 210: / Line 194: @@
 }}
-==Assumptions==
+==Customer-facing Considerations==
-<div class="template-form right">{{#formlink:form=SMART_Assumptions
-|link text=&nbsp;&nbsp;Edit&nbsp;&nbsp;
-|target={{FULLPAGENAME}}
-|link type=button
-}}</div>
-===General Assumptions===
-{{#cargo_query:
-tables=SMART_UseCase
-|fields=
-GeneralAssumptions
-|where=SMART_UseCase._pageName="{{FULLPAGENAME}}"
-|default=<i>Needs info.</i>
-}}
-===Customer Assumptions===
-{{#cargo_query:
-tables=SMART_UseCase
-|fields=
-CustomerAssumptions
-|where=SMART_UseCase._pageName="{{FULLPAGENAME}}"
-|default=<i>Needs info.</i>
-}}
 ===Interdependencies===
 All required, alternate, and optional use cases are listed here, as well as any exceptions.
@@ Line 244: / Line 206: @@
 tables=SMART_UseCase__RequiresAll,SMART_UseCase,SMART_Meta
 |join on=SMART_UseCase__RequiresAll._rowID=SMART_UseCase._ID,SMART_UseCase__RequiresAll._value=SMART_Meta.ID
-|fields=Solution,CONCAT ('[[UseCases/Draft/',Offering,'/',SMART_UseCase__RequiresAll._value,'|',SMART_Meta.Title,' (',SMART_Meta.ID,')]]')=List
+|fields=Solution,CONCAT ('[[UseCases/Current/',Offering,'/',SMART_UseCase__RequiresAll._value,'|',SMART_Meta.Title,' (',SMART_Meta.ID,')]]')=List
 |where=SMART_UseCase._pageName="{{FULLPAGENAME}}"
 |default=None
@@ Line 254: / Line 216: @@
 tables=SMART_UseCase__RequiresOr,SMART_UseCase,SMART_Meta
 |join on=SMART_UseCase__RequiresOr._rowID=SMART_UseCase._ID,SMART_UseCase__RequiresOr._value=SMART_Meta.ID
-|fields=Solution,CONCAT ('[[UseCases/Draft/',Offering,'/',SMART_UseCase__RequiresOr._value,'|',SMART_Meta.Title,' (',SMART_Meta.ID,')]]')=List
+|fields=Solution,CONCAT ('[[UseCases/Current/',Offering,'/',SMART_UseCase__RequiresOr._value,'|',SMART_Meta.Title,' (',SMART_Meta.ID,')]]')=List
 |where=SMART_UseCase._pageName="{{FULLPAGENAME}}"
 |default=None
@@ Line 264: / Line 226: @@
 tables=SMART_UseCase__Optional,SMART_UseCase,SMART_Meta
 |join on=SMART_UseCase__Optional._rowID=SMART_UseCase._ID,SMART_UseCase__Optional._value=SMART_Meta.ID
-|fields=Solution,CONCAT ('[[UseCases/Draft/',Offering,'/',SMART_UseCase__Optional._value,'|',SMART_Meta.Title,' (',SMART_Meta.ID,')]]')=List
+|fields=Solution,CONCAT ('[[UseCases/Current/',Offering,'/',SMART_UseCase__Optional._value,'|',SMART_Meta.Title,' (',SMART_Meta.ID,')]]')=List
 |where=SMART_UseCase._pageName="{{FULLPAGENAME}}"
 |default=None
@@ Line 273: / Line 235: @@
 tables=SMART_UseCase__Exceptions,SMART_UseCase,SMART_Meta
 |join on=SMART_UseCase__Exceptions._rowID=SMART_UseCase._ID,SMART_UseCase__Exceptions._value=SMART_Meta.ID
-|fields=Solution,CONCAT ('[[UseCases/Draft/',Offering,'/',SMART_UseCase__Exceptions._value,'|',SMART_Meta.Title,' (',SMART_Meta.ID,')]]')=List
+|fields=Solution,CONCAT ('[[UseCases/Current/',Offering,'/',SMART_UseCase__Exceptions._value,'|',SMART_Meta.Title,' (',SMART_Meta.ID,')]]')=List
 |where=SMART_UseCase._pageName="{{FULLPAGENAME}}"
 |default=None
@@ Line 282: / Line 244: @@
 |}
-===Premise Assumptions===
 {{#cargo_query:
-tables=SMART_PremiseAssumptions
+tables=SMART_UseCase
+|intro=<h3>General Assumptions</h3>
 |fields=
-Premise_Assumptions
+GeneralAssumptions
-|where=SMART_PremiseAssumptions._pageName="{{FULLPAGENAME}}"
+|where=SMART_UseCase._pageName="{{FULLPAGENAME}}" AND GeneralAssumptions IS NOT NULL
-|format=ul
 |default=
 }}
@@ Line 294: / Line 256: @@
 {{#cargo_query:
 tables=SMART_UseCase
-|fields=PremiseAssumptionsAdditional
+|intro=<h3>Customer Responsibilities</h3>
-|where=SMART_UseCase._pageName="{{FULLPAGENAME}}"
+|fields=CustomerAssumptions
-|default=
+|where=SMART_UseCase._pageName="{{FULLPAGENAME}}" AND CustomerAssumptions IS NOT NULL
-}}
-===Cloud Assumptions===
-{{#cargo_query:
-tables=SMART_CloudAssumptions
-|fields=Cloud_Assumptions
-|intro=
-|where=SMART_CloudAssumptions._pageName="{{FULLPAGENAME}}"
-|format=ul
 |default=
 }}
@@ Line 311: / Line 265: @@
 tables=SMART_UseCase
 |fields=CloudAssumptionsAdditional
-|where=SMART_UseCase._pageName="{{FULLPAGENAME}}"
+|where=SMART_UseCase._pageName="{{FULLPAGENAME}}" AND CloudAssumptionsAdditional IS NOT NULL
 |default=
 }}
+{{#if:{{{RelatedDocs|}}}
+|
+==Related Documentation==
+{{{RelatedDocs|}}}
+|}}
 ===Document Version===
 {{#cargo_query:
-tables=SMART_HybridAssumptions
+tables=SMART_UseCase
-|fields=
+|fields=CONCAT ('Version <b>', DocVersion, '</b> last updated <b>{{#time:F j, Y|{{REVISIONTIMESTAMP}}}}</b>')
-Hybrid_Assumptions
+|where=_pageName="{{FULLPAGENAME}}"
-|where=SMART_HybridAssumptions._pageName="{{FULLPAGENAME}}"
 |format=ul
 |default=<i>Needs info.</i>
-}}{{{SMART_Benefits|}}}{{{SMART_PremiseAssumptions|}}}{{{SMART_CloudAssumptions|}}}{{{BusinessImageFlow|}}}{{{DistributionImageFlow|}}}{{{SMART_HybridAssumptions|}}}[[Category:SMART_UseCase]][[Category:{{#explode:{{FULLPAGENAME}}|/|2}}]]__NOEDITSECTION__ __NOTOC__<nowiki /></includeonly><noinclude>[[Category:SMART_Cargo]]</noinclude>
+}}
+{{#css:
+button#version-dropdown { display: none; }
+.MintyDocsTopicDesc {
+   display:none;
+   }
+.MintyDocsOtherManualVersions {
+   display:none;
+   }
+}}__NOEDITSECTION__{{{SMART_Benefits|}}}{{{SMART_PremiseAssumptions|}}}{{{SMART_CloudAssumptions|}}}{{{BusinessImageFlow|}}}{{{DistributionImageFlow|}}}{{{SMART_HybridAssumptions|}}}[[Category:Linkable]][[Category:SMART_UseCase]][[Category:{{#explode:{{FULLPAGENAME}}|/|2}}]]__NOEDITSECTION__ __NOTOC__<nowiki /></includeonly><noinclude>[[Category:SMART_Cargo]]</noinclude>