Difference between revisions of "RN/WorkforceManagement/8.5.219.58"
From Genesys Documentation
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|JQL=labels = "wfmUPDDec22" | |JQL=labels = "wfmUPDDec22" | ||
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1 | |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1 | ||
| − | |ReleaseDate=2022-12- | + | |ReleaseDate=2022-12-21 |
|Highlight='''Intra-day Schedule Rebuild Wizard''' improvements and resolved issues. | |Highlight='''Intra-day Schedule Rebuild Wizard''' improvements and resolved issues. | ||
}} | }} | ||
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|Content=[Approved Text]: Intra-day Schedule Rebuild Wizard now allows the user to select multiple days (within 2 weeks date range) and rebuild schedules for the selected date(s) instead of rebuilding schedules for only one day. As part of this feature, the following changes are made:* The *Date selector* now displays 3 calendars for a wide range of date selection.* The *Start from* field now applies the starting time to all the date(s) selected in the schedule.*Note:* This feature is available in WFM Builder version 8.5.219.07 and later. | |Content=[Approved Text]: Intra-day Schedule Rebuild Wizard now allows the user to select multiple days (within 2 weeks date range) and rebuild schedules for the selected date(s) instead of rebuilding schedules for only one day. As part of this feature, the following changes are made:* The *Date selector* now displays 3 calendars for a wide range of date selection.* The *Start from* field now applies the starting time to all the date(s) selected in the schedule.*Note:* This feature is available in WFM Builder version 8.5.219.07 and later. | ||
|LocalContent='''Intra-day Schedule Rebuild Wizard''' now allows the user to select multiple days (within 2 weeks date range) and rebuild schedules for the selected date(s) instead of rebuilding schedules for only one day. As part of this feature, the following changes are made: | |LocalContent='''Intra-day Schedule Rebuild Wizard''' now allows the user to select multiple days (within 2 weeks date range) and rebuild schedules for the selected date(s) instead of rebuilding schedules for only one day. As part of this feature, the following changes are made: | ||
| + | |||
*The '''Date selector''' now displays 3 calendars for a wide range of date selection. | *The '''Date selector''' now displays 3 calendars for a wide range of date selection. | ||
*The '''Start from''' field now applies the starting time to all the date(s) selected in the schedule. | *The '''Start from''' field now applies the starting time to all the date(s) selected in the schedule. | ||
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|SupportingDocumentation={{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Supervisor|topic=SchdRBWzdInrDy|display text=Intra-Day Schedule Rebuild Wizard}} | |SupportingDocumentation={{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Supervisor|topic=SchdRBWzdInrDy|display text=Intra-Day Schedule Rebuild Wizard}} | ||
}} | }} | ||
{{Issue | {{Issue | ||
|TicketNumber=WFM-36513 | |TicketNumber=WFM-36513 | ||
| − | |IssueCategoryId= | + | |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 |
|Content=[IX text]: The process of saving agent schedules is now improved. Previously, an error occurred occasionally while saving agent schedules using the asynchronous API.[Engg text]: The process of saving agent schedules has been improved. Previously, if an error occurred while saving agent schedules using the asynchronous API then in some cases the error message did not appear. | |Content=[IX text]: The process of saving agent schedules is now improved. Previously, an error occurred occasionally while saving agent schedules using the asynchronous API.[Engg text]: The process of saving agent schedules has been improved. Previously, if an error occurred while saving agent schedules using the asynchronous API then in some cases the error message did not appear. | ||
| − | |LocalContent=The process of saving agent schedules is now improved. Previously, an error occurred occasionally while saving agent schedules | + | |LocalContent=The process of saving agent schedules is now improved. Previously, an error occurred occasionally while saving agent schedules. |
}} | }} | ||
{{Issue | {{Issue | ||
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{{Issue | {{Issue | ||
|TicketNumber=WFM-33147 | |TicketNumber=WFM-33147 | ||
| − | |IssueCategoryId= | + | |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 |
|Content=[Approved Text]: The *Activities* tree performance is now improved in the WFM Web New UI. The tree now updates its state more efficiently to reduce the number of items being redrawn. | |Content=[Approved Text]: The *Activities* tree performance is now improved in the WFM Web New UI. The tree now updates its state more efficiently to reduce the number of items being redrawn. | ||
|LocalContent=The '''Activities''' tree performance is now improved in the WFM Web New UI. The tree now updates its state more efficiently to reduce the number of items being redrawn. | |LocalContent=The '''Activities''' tree performance is now improved in the WFM Web New UI. The tree now updates its state more efficiently to reduce the number of items being redrawn. | ||
| + | }} | ||
| + | {{Issue | ||
| + | |TicketNumber=WFM-36482, PCD-144279 | ||
| + | |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | ||
| + | |LocalContent=The Java portion of the WFM Web code base no longer uses the outdated SHA-1 signature algorithm and now runs inside a web browser without any errors. Previously, an error occurred when a user tried to open any part of WFM Web, utilizing Java code, in a web browser. | ||
}} | }} | ||
Latest revision as of 09:00, December 21, 2022
Component RN Definition[edit source]
| Component | Workforce Management |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 8.5.219.58 (Change release number) |
| Release Type | |
| Highlight | Intra-day Schedule Rebuild Wizard improvements and resolved issues. |
| Boilerplate(s) Used | |
| Release Date | 2022-12-21 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | labels = "wfmUPDDec22" |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| WFM-32999 | New | Intra-day Schedule Rebuild Wizard now allows the user to select multiple days (within 2 weeks ... | Intra-Day Schedule Rebuild Wizard |
| WFM-36418 | New | You can now delete the Default forecasting objectives settings for activities if its settings ... | |
| WFM-36311 | New | Day off is now displayed as Day off in the Agent > Bidding view. Previously it was di... | |
| WFM-36513 | Resolved Issue | The process of saving agent schedules is now improved. Previously, an error occurred occasionally wh... | |
| WFM-36451 | Resolved Issue | Intra-day Re-optimization wizard now displays only the needed sites in the Activities tr... | |
| WFM-36417 | Resolved Issue | In the Supervisor login, on the Forecast Scenario > Staffing Build Wizard > Select activiti... | |
| WFM-36415 | Resolved Issue | The default value 0 (zero) is now saved for the Default forecasting objectives > ... | |
| WFM-36414 | Resolved Issue | In the Supervisor login, on the Forecast Scenario > Staffing Build wizard window, when the ... | |
| WFM-35986 | Resolved Issue | WFM Web now displays the available WFM Builders in the Configuration > Users module if the ... | |
| WFM-35475 | Resolved Issue | WFM Web now displays the correct alert message when a user does not have permission to delete a scen... | |
| WFM-33147 | Resolved Issue | The Activities tree performance is now improved in the WFM Web New UI. The tree now updates it... | |
| PCD-144279 WFM-36482, PCD-144279 | Resolved Issue | The Java portion of the WFM Web code base no longer uses the outdated SHA-1 signature algorithm and ... |
Contents
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