Difference between revisions of "RN/Recording QM and Interaction Analytics/8.5.512.31"

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(Created page with "{{ComponentRN |ComponentId=c6d90412-17a5-4d3b-b822-060c75731775 |JQL=issuekey in (WFOAZURE-1440) |DeploymentTypeId=5439f1be-1868-4091-b058-1667389b6ce1 |ReleaseDate=2022-06-20...")
 
 
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|DeploymentTypeId=5439f1be-1868-4091-b058-1667389b6ce1
 
|DeploymentTypeId=5439f1be-1868-4091-b058-1667389b6ce1
 
|ReleaseDate=2022-06-20
 
|ReleaseDate=2022-06-20
|Highlight=*Resolved Issues
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|Highlight=Resolved Issues.<br />
 
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{{Issue
 
{{Issue
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|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
 
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
 
|LocalContent=The '''Choose from list''' questionnaire in the form now shows the scores correctly based on your selection. Previously, during an evaluation session, when you evaluated the '''Choose from list''' questionnaire, the SpeechMiner UI didn’t show the score correctly.
 
|LocalContent=The '''Choose from list''' questionnaire in the form now shows the scores correctly based on your selection. Previously, during an evaluation session, when you evaluated the '''Choose from list''' questionnaire, the SpeechMiner UI didn’t show the score correctly.
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{{Issue
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|TicketNumber=WFOAZURE-1679
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|IssueCategoryId=7677e764-86f7-44e3-92bc-f13b59c71260
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|LocalContent=In the '''Reports''' menu, '''Interactions Filter''' displays the unsupported interaction types such as email, Facebook, and Twitter. No results would be returned for these interaction types.
 
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Latest revision as of 07:31, September 1, 2022

Component RN Definition[edit source]

Component Recording, QM and Interaction Analytics
Deployment Type Genesys CX on Azure
Release Number 8.5.512.31 (Change release number)
Release Type
Highlight Resolved Issues.
Boilerplate(s) Used
Release Date 2022-06-20
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL issuekey in (WFOAZURE-1440)
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
WFOAZURE-1440 Resolved Issue When exporting the performance profile report to PDF, the generated PDF no longer includes any blank...
WFOAZURE-1191 Resolved Issue When processing the interactions, Fetcher now decodes the encoded characters in the workgroup correc...
WFOAZURE-1101 Resolved Issue SpeechMiner now calculates the form score correctly, even if only the free form question is answered...
WFOAZURE-1090 Resolved Issue The Choose from list questionnaire in the form now shows the scores correctly based on your se...
WFOAZURE-1679 Known Issue In the Reports menu, Interactions Filter displays the unsupported interaction types such...
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