Difference between revisions of "Draft: ATC/PureEngagePrereqs"
From Genesys Documentation
DannaShirley (talk | contribs) (CHanged product name in contextual statement and note to use the variable.) |
DannaShirley (talk | contribs) (Updated minimum version of Pacing Service to April 2019 release number) |
||
| Line 17: | Line 17: | ||
| Widgets || 9.0 || 9.0.002.06 minimum | | Widgets || 9.0 || 9.0.002.06 minimum | ||
|- | |- | ||
| − | | Pacing Service || 9.0 || | + | | Pacing Service || 9.0 || 9.0.002.00 minimum |
|- | |- | ||
| Stat Server || 8.5.1 || 8.5.104.20 minimum | | Stat Server || 8.5.1 || 8.5.104.20 minimum | ||
Revision as of 10:54, April 26, 2019
This is a draft page; the published version of this page can be found at ATC/PureEngagePrereqs.
Contents
has specific prerequisites for PureEngage hybrid deployments.
Genesys prerequisites
Important
The following table shows the minimum versions of the Genesys components that are required for use with .| Genesys Component | Version | Notes |
|---|---|---|
| Framework | 8.5.1 | Configuration Server, LCA, Message Server, Solution Control Server |
| Widgets | 9.0 | 9.0.002.06 minimum |
| Pacing Service | 9.0 | 9.0.002.00 minimum |
| Stat Server | 8.5.1 | 8.5.104.20 minimum |
| Workspace Desktop Edition | 8.5.1 | |
| Genesys Mobile Services | 8.5.1 | 8.5.2 Highly Recommended |
| Chat | 8.5.1 | 8.5.105 minimum, 8.5.109+ recommended |