Difference between revisions of "ATC/PureEngagePrereqs"
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|Platform=PureEngage | |Platform=PureEngage | ||
|TocName=PureEngage Prerequisites | |TocName=PureEngage Prerequisites | ||
| − | |Context= | + | |Context={{MINTYDOCSPRODUCT}} has specific prerequisites <span>for PureEngage hybrid deployments</span>. |
|Section={{Section | |Section={{Section | ||
}} | }} | ||
}} | }} | ||
==Genesys prerequisites== | ==Genesys prerequisites== | ||
| − | {{NoteFormat|The following table shows the '''minimum''' versions of the Genesys components that are required for use with | + | {{NoteFormat|The following table shows the '''minimum''' versions of the Genesys components that are required for use with {{MINTYDOCSPRODUCT}}.|1}} |
{| class="wikitable" | {| class="wikitable" | ||
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Revision as of 12:01, April 22, 2019
Contents
has specific prerequisites for PureEngage hybrid deployments.
Genesys prerequisites
Important
The following table shows the minimum versions of the Genesys components that are required for use with .| Genesys Component | Version | Notes |
|---|---|---|
| Framework | 8.5.1 | Configuration Server, LCA, Message Server, Solution Control Server |
| Widgets | 9.0 | 9.0.002.06 minimum |
| Pacing Service | 9.0 | |
| Stat Server | 8.5.1 | 8.5.104.20 minimum |
| Workspace Desktop Edition | 8.5.1 | |
| Genesys Mobile Services | 8.5.1 | 8.5.2 Highly Recommended |
| Chat | 8.5.1 | 8.5.105 minimum, 8.5.109+ recommended |