Difference between revisions of "Draft: ATC/PureEngagePrereqs"
From Genesys Documentation
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|TocName=PureEngage Prerequisites | |TocName=PureEngage Prerequisites | ||
| − | |Context= | + | |Context={{MINTYDOCSPRODUCT}} has specific prerequisites <span>for PureEngage hybrid deployments</span>. |
|Section={{Section | |Section={{Section | ||
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==Genesys prerequisites== | ==Genesys prerequisites== | ||
| − | {{NoteFormat|The following table shows the '''minimum''' versions of the Genesys components that are required for use with | + | {{NoteFormat|The following table shows the '''minimum''' versions of the Genesys components that are required for use with {{MINTYDOCSPRODUCT}}.|1}} |
{| class="wikitable" | {| class="wikitable" | ||
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Revision as of 11:31, April 22, 2019
This is a draft page; the published version of this page can be found at ATC/PureEngagePrereqs.
Contents
has specific prerequisites for PureEngage hybrid deployments.
Genesys prerequisites
Important
The following table shows the minimum versions of the Genesys components that are required for use with .| Genesys Component | Version | Notes |
|---|---|---|
| Framework | 8.5.1 | Configuration Server, LCA, Message Server, Solution Control Server |
| Widgets | 9.0 | 9.0.002.06 minimum |
| Pacing Service | 9.0 | |
| Stat Server | 8.5.1 | 8.5.104.20 minimum |
| Workspace Desktop Edition | 8.5.1 | |
| Genesys Mobile Services | 8.5.1 | 8.5.2 Highly Recommended |
| Chat | 8.5.1 | 8.5.105 minimum, 8.5.109+ recommended |