Difference between revisions of "Template: SMART UseCase"
From Genesys Documentation
(Removing Cloud and Premise Assumptions (content is consolidated under General Assumptions)) |
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==Use Case Overview== | ==Use Case Overview== | ||
| − | |||
===Story and Business Context=== | ===Story and Business Context=== | ||
{{#cargo_query:tables=SMART_UseCase|fields=UCOverview|where=_pageName="{{FULLPAGENAME}}"|default=<i>Info needed.</i>}} | {{#cargo_query:tables=SMART_UseCase|fields=UCOverview|where=_pageName="{{FULLPAGENAME}}"|default=<i>Info needed.</i>}} | ||
===Use Case Benefits*=== | ===Use Case Benefits*=== | ||
| − | + | The following benefits are based on benchmark information captured from Genesys customers and may vary based on industry, lines of business or Genesys product line: | |
{{#cargo_query: | {{#cargo_query: | ||
tables=SMART_Benefits | tables=SMART_Benefits | ||
| Line 178: | Line 177: | ||
====Business Logic==== | ====Business Logic==== | ||
{{#cargo_query:tables=SMART_UseCase|fields=CONCAT(BusinessLogic,'__NOEDITSECTION__ __NOTOC__')|default=<i>Info needed.</i>|where=_pageName="{{FULLPAGENAME}}"}} | {{#cargo_query:tables=SMART_UseCase|fields=CONCAT(BusinessLogic,'__NOEDITSECTION__ __NOTOC__')|default=<i>Info needed.</i>|where=_pageName="{{FULLPAGENAME}}"}} | ||
| − | + | {{#cargo_query:tables=SMART_DistributionImageFlow|fields=DistributionFlowIntro,DistributionImage,DistributionFlowDescription|named args=yes|format=template|template=SMART_DistributionImageFlow_Print|default=|where=_pageName="{{FULLPAGENAME}}"|order by=_ID}}{{#cargo_query:tables=SMART_UseCase|fields=DistributionLogic|default=|intro=<h4>Distribution Logic</h4>|where=_pageName="{{FULLPAGENAME}}" AND DistributionLogic IS NOT NULL}} | |
| − | {{#cargo_query:tables=SMART_DistributionImageFlow|fields=DistributionFlowIntro,DistributionImage,DistributionFlowDescription|named args=yes|format=template|template=SMART_DistributionImageFlow_Print|default=|where=_pageName="{{FULLPAGENAME}}"|order by=_ID}} | ||
| − | |||
| − | |||
| − | {{#cargo_query:tables=SMART_UseCase|fields=DistributionLogic|default=< | ||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
{{#cargo_query: | {{#cargo_query: | ||
tables=SMART_UseCase | tables=SMART_UseCase | ||
| + | |intro=<h2>User Interface & Reporting
</h2> | ||
| + | |default= | ||
|fields= | |fields= | ||
CustomerInterfaceRequirements, | CustomerInterfaceRequirements, | ||
| Line 196: | Line 188: | ||
RealTimeReporting, | RealTimeReporting, | ||
HistoricalReporting | HistoricalReporting | ||
| − | |where=_pageName="{{FULLPAGENAME}}" | + | |where=_pageName="{{FULLPAGENAME}}" |
|format=template | |format=template | ||
|template=SMART_Requirements_FormatTemplate | |template=SMART_Requirements_FormatTemplate | ||
| Line 252: | Line 244: | ||
|} | |} | ||
| − | + | ||
{{#cargo_query: | {{#cargo_query: | ||
tables=SMART_UseCase | tables=SMART_UseCase | ||
| + | |intro=<h3>General Assumptions</h3> | ||
|fields= | |fields= | ||
GeneralAssumptions | GeneralAssumptions | ||
| − | |where=SMART_UseCase._pageName="{{FULLPAGENAME}}" | + | |where=SMART_UseCase._pageName="{{FULLPAGENAME}}" AND GeneralAssumptions IS NOT NULL |
| − | |default= | + | |default= |
}} | }} | ||
| − | + | ||
{{#cargo_query: | {{#cargo_query: | ||
tables=SMART_UseCase | tables=SMART_UseCase | ||
| − | |fields= | + | |intro=<h3>Customer Responsibilities</h3> |
| − | CustomerAssumptions | + | |fields=CustomerAssumptions |
| − | |where=SMART_UseCase._pageName="{{FULLPAGENAME}}" | + | |where=SMART_UseCase._pageName="{{FULLPAGENAME}}" AND CustomerAssumptions IS NOT NULL |
| − | |default= | + | |default= |
}} | }} | ||
| − | |||
{{#cargo_query: | {{#cargo_query: | ||
tables=SMART_UseCase | tables=SMART_UseCase | ||
|fields=CloudAssumptionsAdditional | |fields=CloudAssumptionsAdditional | ||
| − | |where=SMART_UseCase._pageName="{{FULLPAGENAME}}" | + | |where=SMART_UseCase._pageName="{{FULLPAGENAME}}" AND CloudAssumptionsAdditional IS NOT NULL |
|default= | |default= | ||
}} | }} | ||
| + | {{#if:{{{RelatedDocs|}}} | ||
| + | | | ||
==Related Documentation== | ==Related Documentation== | ||
{{{RelatedDocs|}}} | {{{RelatedDocs|}}} | ||
| + | |}} | ||
===Document Version=== | ===Document Version=== | ||
{{#cargo_query: | {{#cargo_query: | ||
tables=SMART_UseCase | tables=SMART_UseCase | ||
| − | |fields=DocVersion | + | |fields=CONCAT ('Version <b>', DocVersion, '</b> last updated <b>{{#time:F j, Y|{{REVISIONTIMESTAMP}}}}</b>') |
|where=_pageName="{{FULLPAGENAME}}" | |where=_pageName="{{FULLPAGENAME}}" | ||
|format=ul | |format=ul | ||
|default=<i>Needs info.</i> | |default=<i>Needs info.</i> | ||
| − | }}{{#css: | + | }} |
| + | {{#css: | ||
button#version-dropdown { display: none; } | button#version-dropdown { display: none; } | ||
| Line 296: | Line 292: | ||
display:none; | display:none; | ||
} | } | ||
| − | }}{{{SMART_Benefits|}}}{{{SMART_PremiseAssumptions|}}}{{{SMART_CloudAssumptions|}}}{{{BusinessImageFlow|}}}{{{DistributionImageFlow|}}}{{{SMART_HybridAssumptions|}}}[[Category:Linkable]][[Category:SMART_UseCase]][[Category:{{#explode:{{FULLPAGENAME}}|/|2}}]]__NOEDITSECTION__ __NOTOC__<nowiki /></includeonly><noinclude>[[Category:SMART_Cargo]]</noinclude> | + | }}__NOEDITSECTION__{{{SMART_Benefits|}}}{{{SMART_PremiseAssumptions|}}}{{{SMART_CloudAssumptions|}}}{{{BusinessImageFlow|}}}{{{DistributionImageFlow|}}}{{{SMART_HybridAssumptions|}}}[[Category:Linkable]][[Category:SMART_UseCase]][[Category:{{#explode:{{FULLPAGENAME}}|/|2}}]]__NOEDITSECTION__ __NOTOC__<nowiki /></includeonly><noinclude>[[Category:SMART_Cargo]]</noinclude> |
Latest revision as of 14:08, April 20, 2021
This is the "SMART UseCase" template.
It should be called in the following format:
{{SMART UseCase
|MintyDocsVersion=
|MintyDocsProduct=
|MintyDocsManual=
|ID=
|Title=
|Offering=
|UCOverview=
|UCSummary=
|Description=
|PainPoints=
|DesiredState=
|BuyerPersonas=
|QualifyingQuestions=
|MaturityLevel=
|SellableItems=
|CloudAssumptions=
|PremiseAssumptions=
|CloudAssumptionsAdditional=
|PremiseAssumptionsAdditional=
|CloudAssumptionsAdditional_Sales=
|PremiseAssumptionsAdditional_Sales=
|BusinessLogic=
|DistributionLogic=
|CustomerInterfaceRequirements=
|AgentDeskRequirements=
|OperationalRequirements=
|RealTimeReporting=
|HistoricalReporting=
|GeneralAssumptions=
|CustomerAssumptions=
|RequiresAll=
|RequiresOr=
|Optional=
|Exceptions=
|Requires=
|Conditions=
|Video=
|RelatedDocs=
|DocVersion=
}}
Edit the page to see the template text.
This template defines the table "SMART_UseCase". View table.