Difference between revisions of "Template: SMART UseCase"
From Genesys Documentation
| Line 151: | Line 151: | ||
==Use Case Overview== | ==Use Case Overview== | ||
| − | |||
===Story and Business Context=== | ===Story and Business Context=== | ||
{{#cargo_query:tables=SMART_UseCase|fields=UCOverview|where=_pageName="{{FULLPAGENAME}}"|default=<i>Info needed.</i>}} | {{#cargo_query:tables=SMART_UseCase|fields=UCOverview|where=_pageName="{{FULLPAGENAME}}"|default=<i>Info needed.</i>}} | ||
===Use Case Benefits*=== | ===Use Case Benefits*=== | ||
| − | + | The following benefits are based on benchmark information captured from Genesys customers and may vary based on industry, lines of business or Genesys product line: | |
{{#cargo_query: | {{#cargo_query: | ||
tables=SMART_Benefits | tables=SMART_Benefits | ||
Revision as of 16:21, March 9, 2021
This is the "SMART UseCase" template.
It should be called in the following format:
{{SMART UseCase
|MintyDocsVersion=
|MintyDocsProduct=
|MintyDocsManual=
|ID=
|Title=
|Offering=
|UCOverview=
|UCSummary=
|Description=
|PainPoints=
|DesiredState=
|BuyerPersonas=
|QualifyingQuestions=
|MaturityLevel=
|SellableItems=
|CloudAssumptions=
|PremiseAssumptions=
|CloudAssumptionsAdditional=
|PremiseAssumptionsAdditional=
|CloudAssumptionsAdditional_Sales=
|PremiseAssumptionsAdditional_Sales=
|BusinessLogic=
|DistributionLogic=
|CustomerInterfaceRequirements=
|AgentDeskRequirements=
|OperationalRequirements=
|RealTimeReporting=
|HistoricalReporting=
|GeneralAssumptions=
|CustomerAssumptions=
|RequiresAll=
|RequiresOr=
|Optional=
|Exceptions=
|Requires=
|Conditions=
|Video=
|RelatedDocs=
|DocVersion=
}}
Edit the page to see the template text.
This template defines the table "SMART_UseCase". View table.