Difference between revisions of "Draft: ATC/PureEngagePrereqs"
From Genesys Documentation
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{{ArticleUnstructured | {{ArticleUnstructured | ||
| − | |DisplayName=Prerequisites for PureEngage | + | |DisplayName=Prerequisites for PureEngage Prerequisites for PureEngage Hybrid Deployments |
|Platform=PureEngage | |Platform=PureEngage | ||
|TocName=PureEngage Prerequisites | |TocName=PureEngage Prerequisites | ||
| − | |Context=Altocloud has specific prerequisites for PureEngage | + | |Context=Altocloud has specific prerequisites <span>for PureEngage hybrid deployments</span>. |
|Section={{Section | |Section={{Section | ||
}} | }} | ||
Revision as of 21:28, March 4, 2019
This is a draft page; the published version of this page can be found at ATC/PureEngagePrereqs.
Contents
Altocloud has specific prerequisites for PureEngage hybrid deployments.
Genesys prerequisites
Important
The following table shows the minimum versions of the Genesys components that are required for use with Altocloud.| Genesys Component | Version | Notes |
|---|---|---|
| Framework | 8.5.1 | Configuration Server, LCA, Message Server, Solution Control Server |
| Widgets | 9.0 | 9.0.002.06 minimum |
| Pacing Service | 9.0 | |
| Stat Server | 8.5.1 | 8.5.104.20 minimum |
| Workspace Desktop Edition | 8.5.1 | |
| Genesys Mobile Services | 8.5.1 | 8.5.2 Highly Recommended |
| Chat | 8.5.1 | 8.5.105 minimum, 8.5.109+ recommended |