From Genesys Documentation
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|definition=Find high-level overviews describing Genesys offerings. | |definition=Find high-level overviews describing Genesys offerings. | ||
| − | |Platforms=GenesysCloud, GenesysEngage-onpremises | + | |Platforms=PureConnect, GenesysCloud, GenesysEngage-onpremises |
|ComingSoon=No | |ComingSoon=No | ||
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections | |MintyDocsProductLandingSections={{MintyDocsProductLandingSections | ||
Revision as of 13:52, July 20, 2020
This is a draft page; the published version of this page can be found at Solution.
Genesys Predictive Engagement with advanced chat routing
Third-party integrations
Use Genesys Predictive Engagement in Genesys Engage on-premises
Use Predictive Engagement in Genesys Multicloud CX
Through integration, gain access to Workforce Engagement Management features that reside in Genesys Cloud CX
PureConnect Solution Guides
Feature coming soon