Difference between revisions of "UseCases/Current/GenesysEngage-cloud/SL05"

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m (WikiSysop moved page UseCases/Current/PureEngageCloud/SL05 to UseCases/Current/GenesysEngage-cloud/SL05: Text replacement - "PureEngageCloud" to "GenesysEngage-cloud")
m (Text replacement - "PureEngage Cloud" to "Genesys Engage cloud")
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|SellableItems=CIM, CIM HA (Optional), Infomart, Genesys InfoMart – HA (Optional), GI2 for iWD (Business Objects), GI2 for iWD (Business Objects) - HA (Optional), Workspace Desktop Edition, intelligent Workload Distribution, iWD - Back Office (Optional)
 
|SellableItems=CIM, CIM HA (Optional), Infomart, Genesys InfoMart – HA (Optional), GI2 for iWD (Business Objects), GI2 for iWD (Business Objects) - HA (Optional), Workspace Desktop Edition, intelligent Workload Distribution, iWD - Back Office (Optional)
 
|CloudAssumptions=
 
|CloudAssumptions=
|CloudAssumptionsAdditional_Sales=Capabilities Assumption: Not available for Partner Cloud but iWD Cloud is available for partners of PureEngage Cloud to sell
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|CloudAssumptionsAdditional_Sales=Capabilities Assumption: Not available for Partner Cloud but iWD Cloud is available for partners of Genesys Engage cloud to sell
 
|PremiseAssumptions=
 
|PremiseAssumptions=
 
|PremiseAssumptionsAdditional_Sales=
 
|PremiseAssumptionsAdditional_Sales=

Revision as of 11:27, July 15, 2020

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Important
The PS material for this use case has not been finalized. Please contact your local CSD for effort estimates and scope details of this use case.

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Use Case Overview

Story and Business Context

Info needed.

Use Case Benefits*

The following benefits are based on benchmark information captured from Genesys customers and may vary based on industry, lines of business or Genesys product line: Info needed.

*You can sort all use cases according to their stated benefits here: Sort by benefits

Summary

Info needed.


Use Case Definition

Info needed.

Business and Distribution Logic

Business Logic

Info needed.


Customer-facing Considerations

Interdependencies

All required, alternate, and optional use cases are listed here, as well as any exceptions.

All of the following required: At least one of the following required: Optional Exceptions
None None None None





Document Version

Needs info.