From Genesys Documentation
DannaShirley (talk | contribs) (Published) |
DannaShirley (talk | contribs) (Published) |
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|contentarea=Genesys Cloud | |contentarea=Genesys Cloud | ||
|landingpage=No | |landingpage=No | ||
| − | |definition=Altocloud is a real-time journey analytics platform that can observe and analyze visitors on your digital properties, such as websites. | + | |definition=Genesys Predictive Engagement (formerly known as Altocloud) is a real-time journey analytics platform that can observe and analyze visitors on your digital properties, such as websites. Predictive Engagement can predict real-time probability for visitors to achieve a desirable business outcome, and then acts to offer the most appropriate and effective channel to assist them in completing their journey. Predictive Engagement offers service from the cloud and is compatible with PureCloud, PureConnect, and PureEngage platforms. Customers running a Genesys premises-based solution can integrate with Predictive Engagement as a cloud service in a hybrid-based architecture. |
| − | |||
|Platforms=PureEngage, PureConnect, PureCloud | |Platforms=PureEngage, PureConnect, PureCloud | ||
|ComingSoon=No | |ComingSoon=No | ||
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*{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_journey_data}} | *{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_journey_data}} | ||
*{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Live_Now}} | *{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Live_Now}} | ||
| − | *{{Link-AnywhereElse|product=ATC|version=Current|manual=Event|topic=About_event_tracking|display text= | + | *{{Link-AnywhereElse|product=ATC|version=Current|manual=Event|topic=About_event_tracking|display text=Event tracking with tag managers}} |
|Columns=Yes | |Columns=Yes | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
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*{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_journey_data}} | *{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_journey_data}} | ||
*{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Live_Now}} | *{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Live_Now}} | ||
| − | *{{Link-AnywhereElse|product=ATC|version=Current|manual=Event|topic=About_event_tracking|display text= | + | *{{Link-AnywhereElse|product=ATC|version=Current|manual=Event|topic=About_event_tracking|display text=Event tracking with tag managers}} |
|Columns=Yes | |Columns=Yes | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
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*{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_journey_data}} | *{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_journey_data}} | ||
*{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Live_Now}} | *{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Live_Now}} | ||
| − | *{{Link-AnywhereElse|product=ATC|version=Current|manual=Event|topic=About_event_tracking|display text= | + | *{{Link-AnywhereElse|product=ATC|version=Current|manual=Event|topic=About_event_tracking|display text=Event tracking with tag managers}} |
<br /> | <br /> | ||
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|Type=Related Documentation | |Type=Related Documentation | ||
|Title=Integrate with third-party products | |Title=Integrate with third-party products | ||
| − | |Links=Salesforce | + | |Links=*{{Link-AnywhereElse|product=ATC|version=Current|manual=Integrations|topic=About_integrating_with_Salesforce|display text=Salesforce}} |
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
Revision as of 19:29, February 19, 2020
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