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Latest revision as of 17:22, December 2, 2019
Type | IVR and Media Port Options |
---|---|
Subtype | |
Item | Cloud IVR |
Unit | Minutes |
Comment | See IVR Usage Table below???, Rounded to the nearest second for each interaction and then the daily total rounded down to minute |
Type | IVR and Media Port Options |
---|---|
Subtype | |
Item | Cloud IVR / Media Port |
Unit | Concurrent Ports |
Comment | See IVR Usage Table below?? |
Type | IVR and Media Port Options |
---|---|
Subtype | |
Item | IVR Recording / min |
Unit | Minutes |
Comment | See IVR Usage Table below, Rounded to the nearest second for each interaction and then the daily total rounded down to minute |
Type | IVR and Media Port Options |
---|---|
Subtype | |
Item | IVR Recording / port |
Unit | Concurrent Ports |
Comment | See IVR Usage Table below |
Type | IVR and Media Port Options |
---|---|
Subtype | |
Item | PaaS Cloud IVR |
Unit | Minutes |
Comment | See IVR Usage Table below, Rounded to the nearest second for each interaction and then the daily total rounded down to minute |
Type | IVR and Media Port Options |
---|---|
Subtype | |
Item | PaaS Cloud IVR / Media Port |
Unit | Concurrent Ports |
Comment | See IVR Usage Table below |
Type | IVR/Media Port Add-Ons - ASR and TTS |
---|---|
Subtype | |
Item | Cloud Contact Center ASR (Tier III) and Basic Dialog Module (bundled) |
Unit | Concurrent Ports |
Comment |
Type | IVR/Media Port Add-Ons - ASR and TTS |
---|---|
Subtype | |
Item | Cloud Contact Center ASR Tier III Additional Language (each) |
Unit | Concurrent Ports |
Comment |
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