Difference between revisions of "Draft: GAMD/Current/Admin/Adapter configuration"

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|Section={{Section
 
|Section={{Section
 
|Type=Unstructured
 
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|freetext='''Configure Microsoft Dynamics 365 CIF Solution'''Purpose: this procedure is to explain how to configure Microsoft Dynamics 365 CIF application
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|freetext=Configure Microsoft Dynamics 365 CIF Solution
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Purpose: this procedure is to explain how to configure Microsoft Dynamics 365 CIF application
 
# Open CIF application: Click on Dynamics 365 drop down and select Channel Integration Framework.
 
# Open CIF application: Click on Dynamics 365 drop down and select Channel Integration Framework.
 
# Create a new channel provider: Click on “+ New”.
 
# Create a new channel provider: Click on “+ New”.
 
# <meta charset="utf-8"><span data-contrast="none" class="TextRun SCXW18642842 BCX0" xml:lang="EN-US" lang="EN-US"><span class="NormalTextRun SCXW18642842 BCX0">Configure Channel provider parameters.</span></span><span class="EOP SCXW18642842 BCX0" data-ccp-props="{" 134233279":true,"335551550":6,"335551620":6,"335559737":-30,"335559739":120}"=""></span><span data-contrast="none" class="TextRun SCXW18642842 BCX0" xml:lang="EN-US" lang="EN-US"><span class="NormalTextRun SCXW18642842 BCX0"></span></span><span data-contrast="none" class="TextRun SCXW18642842 BCX0" xml:lang="EN-US" lang="EN-US"><span class="NormalTextRun SCXW18642842 BCX0"></span></span><span data-contrast="none" class="TextRun SCXW18642842 BCX0" xml:lang="EN-US" lang="EN-US"><span class="NormalTextRun SCXW18642842 BCX0"><meta charset="utf-8"><span>The following parameters must be provided:</span>
 
# <meta charset="utf-8"><span data-contrast="none" class="TextRun SCXW18642842 BCX0" xml:lang="EN-US" lang="EN-US"><span class="NormalTextRun SCXW18642842 BCX0">Configure Channel provider parameters.</span></span><span class="EOP SCXW18642842 BCX0" data-ccp-props="{" 134233279":true,"335551550":6,"335551620":6,"335559737":-30,"335559739":120}"=""></span><span data-contrast="none" class="TextRun SCXW18642842 BCX0" xml:lang="EN-US" lang="EN-US"><span class="NormalTextRun SCXW18642842 BCX0"></span></span><span data-contrast="none" class="TextRun SCXW18642842 BCX0" xml:lang="EN-US" lang="EN-US"><span class="NormalTextRun SCXW18642842 BCX0"></span></span><span data-contrast="none" class="TextRun SCXW18642842 BCX0" xml:lang="EN-US" lang="EN-US"><span class="NormalTextRun SCXW18642842 BCX0"><meta charset="utf-8"><span>The following parameters must be provided:</span>
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#* Name: <any name><any name=""><span><any name=""></any></span><span><any name=""></any></span><any name=""></any></any>
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#* Name: any name
 
#* Label: Gplus Adapter for MS Dynamics 365
 
#* Label: Gplus Adapter for MS Dynamics 365
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#* Channel URL:https://<dynamicsurl>/WebResources/softphon_index_wwe.html<a href="https://softphoneit.crm4.dynamics.com/WebResources/softphon_index_wwe.html" rel="noreferrer noopener" target="_blank" title="https://softphoneit.crm4.dynamics.com/webresources/softphon_index_wwe.html" tabindex="-1"></a><span data-contrast="none" xml:lang="EN-US" lang="EN-US"></span><span data-contrast="none" xml:lang="EN-US" lang="EN-US"></span><span data-contrast="none" xml:lang="EN-US" lang="EN-US"></span></dynamicsurl>
+
#* Channel URL:https://dynamicsurl/WebResources/softphon_index_wwe.html
 
#* Enable Outbound Communication: Yes / No
 
#* Enable Outbound Communication: Yes / No
 
#* Channel Order: 1
 
#* Channel Order: 1
 
#* API Version: 1.0
 
#* API Version: 1.0
 
#* Trusted Domain:
 
#* Trusted Domain:
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#* Custom Parameters:<span></span>{ "InstanceURL" : "<pureengage cloud="" url="">", "Logo": "/webresources/softphon_microsoft.png", "Width": 470 }</pureengage></span></span>
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#* Custom Parameters: { "InstanceURL": Pure Engage Cloud URL, "Logo": "/webresources/softphon_microsoft.png", "Width": 470 }</span></span>
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# <span data-contrast="none" class="TextRun SCXW18642842 BCX0" xml:lang="EN-US" lang="EN-US"><span class="NormalTextRun SCXW18642842 BCX0">dcs</span></span><br />
 
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<span data-contrast="none" class="TextRun SCXW18642842 BCX0" xml:lang="EN-US" lang="EN-US"><span class="NormalTextRun SCXW18642842 BCX0"><span data-contrast="none" class="TextRun SCXW18642842 BCX0" xml:lang="EN-US" lang="EN-US"><span class="NormalTextRun SCXW18642842 BCX0"><span data-contrast="none" class="TextRun SCXW18642842 BCX0" xml:lang="EN-US" lang="EN-US"><span class="NormalTextRun SCXW18642842 BCX0"></span></span></span></span></span></span>
 
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|Status=No
 
|Status=No
 
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Revision as of 10:31, October 28, 2019

This is a draft page; it has not yet been published.


This section explains how to configure the Adapter.

Retrieved from "https://all.docs.genesys.com/Draft:GAMD/Current/Admin/Adapter_configuration (2025-06-20 18:32:45)"