Difference between revisions of "CE26/Canonical"
From Genesys Documentation
m (1 revision imported) |
|
(No difference)
|
Latest revision as of 18:18, August 22, 2018
Contents
Important
This information is shared by CE26 use cases across all offerings.Administration Dashboard
Go back to admin dashboard to create and manage platform-specific use cases in the system:
Titles and Taxonomy
Main Title | Subtitle | Taxonomy | Product Category | Draft | Published | Edit |
---|---|---|---|---|---|---|
Genesys Proactive Assist |
Reach out to website users through multiple channels to offer help |
Customer Engagement |
Inbound |
No draft |
Not published |
Canonical Information
Platform Benefits
The following benefits are based on benchmark information captured from Genesys customers and may vary based on industry or lines of business: No results
High Level Flow
Info needed
Data Sheet Image
Canonical Sales Content
Personas
Qualifying Questions
Pain Points (Business Context)
Desired State - How to Fix It
Comments or questions about this documentation? Contact us for support!