CE26 - Titles and Canonical Info

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This information is shared by CE26 use cases across all offerings.

Administration Dashboard

Go back to admin dashboard to create and manage platform-specific use cases in the system:

Titles and Taxonomy

Main Title Subtitle Taxonomy Product Category Draft Published Edit

Genesys Proactive Assist

Reach out to website users through multiple channels to offer help

Customer Engagement


No draft

Not published

Canonical Information

Platform Benefits

The following benefits are based on benchmark information captured from Genesys customers and may vary based on industry or lines of business: No results

High Level Flow

Info needed

Data Sheet Image

Canonical Sales Content


Qualifying Questions

Pain Points (Business Context)

Desired State - How to Fix It

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