Difference between revisions of "Draft: RN/AgentWorkspace/100.0.002.0161"
From Genesys Documentation
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|LocalContent=Agent Workspace can now display the new Digital Channels user interface in the tooltip for the contact name part of the '''Chat Interaction''' toolbar. Contact your Genesys Representative to enable this feature. | |LocalContent=Agent Workspace can now display the new Digital Channels user interface in the tooltip for the contact name part of the '''Chat Interaction''' toolbar. Contact your Genesys Representative to enable this feature. | ||
| − | '''For Private Edition''', use the '''chat-nexus.interaction-bar.tooltip-enabled''' option in the '''Agent''' or '''Agent Group Annex''' to enable this feature. | + | '''For Private Edition''', use the '''chat-nexus.interaction-bar.tooltip-enabled''' option in the '''Agent''' or '''Agent Group Annex''' to enable this feature. Contact your Genesys Representative to get more details about this option. |
}} | }} | ||
Revision as of 13:45, January 19, 2023
This is a draft page; it has not yet been published.
Component RN Definition[edit source]
| Component | Agent Workspace |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure, Private Edition |
| Release Number | 100.0.002.0161 (Change release number) |
| Release Type | |
| Highlight | Support for all Call Results from Outbound Contact Server (OCS) and resolved issues. |
| Boilerplate(s) Used | |
| Release Date | 2023-01-19 |
| Private Edition Release Date | 2023-01-19 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | labels = wwe-january-23 ORDER BY created DESC |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only) |
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