Difference between revisions of "Draft: RN/AgentWorkspace/100.0.002.0161"
From Genesys Documentation
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|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | ||
|Content=[WWE][AWS][Azure]:Agent Desktop {color:#bf2600}now correctly displays{color} the segmentation color in interaction toast even if {color:#bf2600}there is {color}no specified Toast Data. -This can be- {color:#bf2600}You can set {color}the color for the toast, -but also for- the interaction appearing in the interaction toolbar, and in the Case information. Contact your Genesys Representative to define the segmentation color. [Private]:[IX Proposed]:{color:#bf2600}The toaster now correctly displays the color of its top border based on the segmentation color. Previously, when the "toast.case-data.format-business-attribute" option targeted a non existing business attribute object or an existing business attribute object with no values, the border color of the toaster was not displayed.{color} | |Content=[WWE][AWS][Azure]:Agent Desktop {color:#bf2600}now correctly displays{color} the segmentation color in interaction toast even if {color:#bf2600}there is {color}no specified Toast Data. -This can be- {color:#bf2600}You can set {color}the color for the toast, -but also for- the interaction appearing in the interaction toolbar, and in the Case information. Contact your Genesys Representative to define the segmentation color. [Private]:[IX Proposed]:{color:#bf2600}The toaster now correctly displays the color of its top border based on the segmentation color. Previously, when the "toast.case-data.format-business-attribute" option targeted a non existing business attribute object or an existing business attribute object with no values, the border color of the toaster was not displayed.{color} | ||
| − | |LocalContent=Agent Workspace now correctly displays the segmentation color in interaction toast even if there is no specified Toast Data. You can set the color | + | |LocalContent=Agent Workspace now correctly displays the segmentation color in interaction toast even if there is no specified Toast Data. You can set the color for the toast, the interaction appearing in the interaction toolbar, and in the Case information. Contact your Genesys Representative to define the segmentation color. |
| − | '''For Private Edition''', the '''toast.case-data.format-business-attribute''' option | + | '''For Private Edition''', the segmentation color is now displayed correctly in the top border of toasts as specified in the '''interaction.case-data.frame-color''' option even if the '''toast.case-data.format-business-attribute''' option is targeting a non-existing business attribute object or an existing business attribute object with no values. |
}} | }} | ||
{{Issue | {{Issue | ||
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|TicketNumber=WWE-2018 | |TicketNumber=WWE-2018 | ||
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | ||
| − | |||
|Content=[WWE][AWS][Azure]:Agent Workspace now supports all Call Results from Outbound Contact Server (OCS). For a complete list of Call Results, see the Outbound Contact documentation [https://docs.genesys.com/Documentation/OU/8.1.5/Ref/DefinedConstants#Call_Results | |Content=[WWE][AWS][Azure]:Agent Workspace now supports all Call Results from Outbound Contact Server (OCS). For a complete list of Call Results, see the Outbound Contact documentation [https://docs.genesys.com/Documentation/OU/8.1.5/Ref/DefinedConstants#Call_Results | ||
|LocalContent=Agent Workspace now supports all '''Call Results''' from Outbound Contact Server (OCS). For a complete list of '''Call Results''', see the [https://docs.genesys.com/Documentation/OU/8.1.5/Ref/DefinedConstants#Call_Results Outbound Contact] documentation | |LocalContent=Agent Workspace now supports all '''Call Results''' from Outbound Contact Server (OCS). For a complete list of '''Call Results''', see the [https://docs.genesys.com/Documentation/OU/8.1.5/Ref/DefinedConstants#Call_Results Outbound Contact] documentation | ||
Revision as of 14:31, January 16, 2023
This is a draft page; it has not yet been published.
Component RN Definition[edit source]
| Component | Agent Workspace |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure, Private Edition |
| Release Number | 100.0.002.0161 (Change release number) |
| Release Type | |
| Highlight | Support for all Call Results from Outbound Contact Server (OCS) and resolved issues. |
| Boilerplate(s) Used | |
| Release Date | 2023-01-17 |
| Private Edition Release Date | 2023-01-17 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | labels = wwe-january-23 ORDER BY created DESC |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only) |
No results