Difference between revisions of "Draft: RN/Recording QM and Interaction Analytics/8.5.512.33"
From Genesys Documentation
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|TicketNumber=WFOAZURE-2113 | |TicketNumber=WFOAZURE-2113 | ||
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | ||
| − | |LocalContent=A search performed with more than one term in the | + | |LocalContent=A search performed with more than one term in the search filter now returns the required interactions. Previously, the search performed with multiple terms didn’t return any interactions. |
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{{Issue | {{Issue | ||
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|TicketNumber=PRSM-28895 | |TicketNumber=PRSM-28895 | ||
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | ||
| − | |LocalContent=The metadata fields for the Metadata Frequency report now appear in alphabetical order. | + | |LocalContent=The metadata fields for the '''Metadata Frequency''' report now appear in alphabetical order. |
}} | }} | ||
{{Issue | {{Issue | ||
|TicketNumber=PRSM-28844 | |TicketNumber=PRSM-28844 | ||
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | ||
| − | |LocalContent=SpeechMiner now displays the system recorded or automated or IVR segments of an interaction with a new icon in the Transcription section. | + | |LocalContent=SpeechMiner now displays the system recorded or automated or IVR segments of an interaction with a new icon in the '''Transcription''' section. |
}} | }} | ||
{{Issue | {{Issue | ||
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|TicketNumber=WFOAZURE-2193 | |TicketNumber=WFOAZURE-2193 | ||
|IssueCategoryId=7677e764-86f7-44e3-92bc-f13b59c71260 | |IssueCategoryId=7677e764-86f7-44e3-92bc-f13b59c71260 | ||
| − | |LocalContent=If your Free | + | |LocalContent=If your '''Free form''' answer has 4000 characters, the last character in the '''Free form''' answer does not appear when you export it to PDF. |
}} | }} | ||
{{Issue | {{Issue | ||
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|TicketNumber=WFOAZURE-2035 | |TicketNumber=WFOAZURE-2035 | ||
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | ||
| − | |LocalContent=The Usage Tracking report execution is now optimized to improve its performance. | + | |LocalContent=The '''Usage Tracking''' report execution is now optimized to improve its performance. |
}} | }} | ||
{{Issue | {{Issue | ||
|TicketNumber=PRSM-28836 | |TicketNumber=PRSM-28836 | ||
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | ||
| − | |LocalContent=Interaction metadata that are marked as key metadata items now appear on top of the form in an | + | |LocalContent=Interaction metadata that are marked as key metadata items now appear on top of the form in an evaluation session in ''key:value'' pairs. |
}} | }} | ||
{{Issue | {{Issue | ||
|TicketNumber=WFOAZURE-2195 | |TicketNumber=WFOAZURE-2195 | ||
|IssueCategoryId=7677e764-86f7-44e3-92bc-f13b59c71260 | |IssueCategoryId=7677e764-86f7-44e3-92bc-f13b59c71260 | ||
| − | |LocalContent=When an evaluation is exported to PDF, Free | + | |LocalContent=When an evaluation is exported to PDF, '''Free form''' answer is displayed after a blank page and the first line of the answer is not aligned properly. |
}} | }} | ||
Revision as of 09:30, October 11, 2022
This is a draft page; it has not yet been published.
Component RN Definition[edit source]
| Component | Recording, QM and Interaction Analytics |
|---|---|
| Deployment Type | Genesys CX on Azure |
| Release Number | 8.5.512.33 (Change release number) |
| Release Type | |
| Highlight | Includes support for SMS interaction and resolved issues. |
| Boilerplate(s) Used | |
| Release Date | 2022-09-30 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issuekey in (PRSM-28856) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
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