Difference between revisions of "Draft: RN/GenesysSoftphone/9.0.021.06"

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(Created page with " {{ComponentRN|ComponentId=d694a3aa-8d50-43d7-b587-d985c73e122d|JQL=project = SOFTPHONE AND component = "Genesys Client" AND labels = RN_Softphone_Sept_2022|ReleaseNumber=}}{...")
 
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{{ComponentRN|ComponentId=d694a3aa-8d50-43d7-b587-d985c73e122d|JQL=project = SOFTPHONE AND component = "Genesys Client" AND labels = RN_Softphone_Sept_2022|ReleaseNumber=}}{{Issue|JiraType=Task|TicketNumber=SOFTPHONE-1321|Content={CLOUD]\[APPROVED]In the *64-bit installer* used to set up Genesys Softphone in HTTP Connector mode, the self-signed certificate is now correctly installed. Previously, the self-signed certificate was not fully installed which prevented client applications like Agent Workspace from connecting to it.{PREMISE]\[APPROVED]In the *64-bit installer* used to set up Genesys Softphone in HTTP Connector mode, the self-signed certificate is now correctly installed. Previously, the self-signed certificate was not fully installed which prevented client applications like Agent Workspace from connecting to it.|LocalContent={CLOUD]\[APPROVED]In the *64-bit installer* used to set up Genesys Softphone in HTTP Connector mode, the self-signed certificate is now correctly installed. Previously, the self-signed certificate was not fully installed which prevented client applications like Agent Workspace from connecting to it.{PREMISE]\[APPROVED]In the *64-bit installer* used to set up Genesys Softphone in HTTP Connector mode, the self-signed certificate is now correctly installed. Previously, the self-signed certificate was not fully installed which prevented client applications like Agent Workspace from connecting to it.|LastUpdated=September 22, 2022 10:49 AM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|JiraType=Defect|TicketNumber=SOFTPHONE-1284|Content={CLOUD]\[APPROVED]When an agent logs off their current Windows session, Genesys Softphone no longer displays an error message when it automatically closes.{PREMISE]\[APPROVED]When an agent logs off their current Windows session, Genesys Softphone no longer displays an error message when it automatically closes.|LocalContent={CLOUD]\[APPROVED]When an agent logs off their current Windows session, Genesys Softphone no longer displays an error message when it automatically closes.{PREMISE]\[APPROVED]When an agent logs off their current Windows session, Genesys Softphone no longer displays an error message when it automatically closes.|LastUpdated=September 21, 2022 10:08 AM|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}
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|JQL=project = SOFTPHONE AND component = "Genesys Client" AND labels = RN_Softphone_Sept_2022
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|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
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|ReleaseDate=2022-09-30
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|Highlight=Resolved issues.
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}}
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{{Issue
 +
|TicketNumber=SOFTPHONE-1321
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|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
 +
|Content={CLOUD]\[APPROVED]In the *64-bit installer* used to set up Genesys Softphone in HTTP Connector mode, the self-signed certificate is now correctly installed. Previously, the self-signed certificate was not fully installed which prevented client applications like Agent Workspace from connecting to it.{PREMISE]\[APPROVED]In the *64-bit installer* used to set up Genesys Softphone in HTTP Connector mode, the self-signed certificate is now correctly installed. Previously, the self-signed certificate was not fully installed which prevented client applications like Agent Workspace from connecting to it.
 +
|LocalContent=In the '''64-bit installer''' used to set up Genesys Softphone in HTTP Connector mode, the self-signed certificate is now correctly installed. Previously, the self-signed certificate was not fully installed which prevented client applications like Agent Workspace from connecting to it.
 +
}}
 +
{{Issue
 +
|TicketNumber=SOFTPHONE-1284
 +
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
 +
|Content={CLOUD]\[APPROVED]When an agent logs off their current Windows session, Genesys Softphone no longer displays an error message when it automatically closes.{PREMISE]\[APPROVED]When an agent logs off their current Windows session, Genesys Softphone no longer displays an error message when it automatically closes.
 +
|LocalContent=When an agent logs off their current Windows session, Genesys Softphone no longer displays an error message when it automatically closes.
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}}

Revision as of 18:30, September 22, 2022

This is a draft page; it has not yet been published.

Component RN Definition[edit source]

Component Genesys Softphone
Deployment Type Genesys CX on AWS, Genesys CX on Azure
Release Number 9.0.021.06 (Change release number)
Release Type
Highlight Resolved issues.
Boilerplate(s) Used
Release Date 2022-09-30
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL project = SOFTPHONE AND component = "Genesys Client" AND labels = RN_Softphone_Sept_2022
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

No results

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