Difference between revisions of "Draft: RN/DigitalChannels/100.0.129.0000"
From Genesys Documentation
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|TicketNumber=NEXUS-9349 | |TicketNumber=NEXUS-9349 | ||
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | ||
| − | |LocalContent=Digital Channels now supports a new asynchronous chat mode that, when configured, continues the chat interaction routing even if the customer leaves the chat interaction. | + | |LocalContent=Digital Channels now supports a new asynchronous chat mode that, when configured, continues the chat interaction routing even if the customer leaves the chat interaction. This feature is available for select customers in Genesys Multicloud CX. To enable this feature, please contact Genesys representative. |
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| − | This feature is available for select customers in Genesys Multicloud CX. To enable this feature, please contact Genesys representative. | ||
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{{Issue | {{Issue | ||
Revision as of 17:30, September 15, 2022
This is a draft page; it has not yet been published.
Component RN Definition[edit source]
| Component | Digital Channels |
|---|---|
| Deployment Type | Genesys CX on AWS, Mixed mode |
| Release Number | 100.0.129.0000 (Change release number) |
| Release Type | |
| Highlight | Agents can now hide, unhide, and delete comments in Facebook public social interactions. |
| Boilerplate(s) Used | |
| Release Date | 2022-09-28 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | 2022-09-28 |
| Private Edition Containers List | |
| JQL | project = NEXUS AND (labels in (nexus-2022-09-09, "SPR-9/9") OR fixVersion in (100.0.129)) AND labels in (RN) ORDER BY priority DESC, updated DESC |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
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