Difference between revisions of "Draft: RN/DigitalChannels/100.0.129.0000"
From Genesys Documentation
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| − | + | |Highlight=Agents can now configure the subscriptions of contacts on specific channels. | |
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|TicketNumber=NEXUS-8795 | |TicketNumber=NEXUS-8795 | ||
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | ||
| + | |LocalContent=Digital Channels now allows agents to hide, unhide, and delete user comments in Facebook public social interactions. Agents can also unhide or restore the original comments that were hidden or deleted. | ||
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{{Issue | {{Issue | ||
| − | |TicketNumber=NEXUS- | + | |TicketNumber=NEXUS-9349 |
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | ||
| + | |LocalContent=Digital Channels now supports a new asynchronous chat mode that, when configured, allows customers to continue the chat interaction routing even after leaving and returning to the chat session. | ||
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{{Issue | {{Issue | ||
|TicketNumber=NEXUS-9693 | |TicketNumber=NEXUS-9693 | ||
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | ||
| − | + | |LocalContent=Digital Channels now allows agents to configure the subscriptions of contacts on specific channels. Agents can also override the configuration of subscriptions in a particular chat session through user data. | |
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Revision as of 09:45, September 14, 2022
This is a draft page; it has not yet been published.
Component RN Definition[edit source]
| Component | Digital Channels |
|---|---|
| Deployment Type | Genesys CX on AWS, Mixed mode |
| Release Number | 100.0.129.0000 (Change release number) |
| Release Type | |
| Highlight | Agents can now configure the subscriptions of contacts on specific channels. |
| Boilerplate(s) Used | |
| Release Date | 2022-09-28 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | 2022-09-28 |
| Private Edition Containers List | |
| JQL | project = NEXUS AND (labels in (nexus-2022-09-09, "SPR-9/9") OR fixVersion in (100.0.129)) AND labels in (RN) ORDER BY priority DESC, updated DESC |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
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