Difference between revisions of "RN/Recording QM and Interaction Analytics/8.5.512.31"

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Latest revision as of 07:31, September 1, 2022

Component RN Definition[edit source]

Component Recording, QM and Interaction Analytics
Deployment Type Genesys CX on Azure
Release Number 8.5.512.31 (Change release number)
Release Type
Highlight Resolved Issues.
Boilerplate(s) Used
Release Date 2022-06-20
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL issuekey in (WFOAZURE-1440)
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
WFOAZURE-1440 Resolved Issue When exporting the performance profile report to PDF, the generated PDF no longer includes any blank...
WFOAZURE-1191 Resolved Issue When processing the interactions, Fetcher now decodes the encoded characters in the workgroup correc...
WFOAZURE-1101 Resolved Issue SpeechMiner now calculates the form score correctly, even if only the free form question is answered...
WFOAZURE-1090 Resolved Issue The Choose from list questionnaire in the form now shows the scores correctly based on your se...
WFOAZURE-1679 Known Issue In the Reports menu, Interactions Filter displays the unsupported interaction types such...
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