Difference between revisions of "RN/Recording QM and Interaction Analytics/8.5.512.31"
From Genesys Documentation
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|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | ||
|LocalContent=The '''Choose from list''' questionnaire in the form now shows the scores correctly based on your selection. Previously, during an evaluation session, when you evaluated the '''Choose from list''' questionnaire, the SpeechMiner UI didn’t show the score correctly. | |LocalContent=The '''Choose from list''' questionnaire in the form now shows the scores correctly based on your selection. Previously, during an evaluation session, when you evaluated the '''Choose from list''' questionnaire, the SpeechMiner UI didn’t show the score correctly. | ||
| + | }} | ||
| + | {{Issue | ||
| + | |TicketNumber=WFOAZURE-1679 | ||
| + | |IssueCategoryId=7677e764-86f7-44e3-92bc-f13b59c71260 | ||
| + | |LocalContent=In the '''Reports''' menu, '''Interactions Filter''' displays the unsupported interaction types such as email, Facebook, and Twitter. No results would be returned for these interaction types. | ||
}} | }} | ||
Revision as of 17:15, June 23, 2022
Component RN Definition[edit source]
| Component | Recording, QM and Interaction Analytics |
|---|---|
| Deployment Type | Genesys CX on Azure |
| Release Number | 8.5.512.31 (Change release number) |
| Release Type | |
| Highlight | *Resolved Issues |
| Boilerplate(s) Used | |
| Release Date | 2022-06-20 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issuekey in (WFOAZURE-1440) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| WFOAZURE-1440 | Resolved Issue | When exporting the performance profile report to PDF, the generated PDF no longer includes any blank... | |
| WFOAZURE-1191 | Resolved Issue | When processing the interactions, Fetcher now decodes the encoded characters in the workgroup correc... | |
| WFOAZURE-1101 | Resolved Issue | SpeechMiner now calculates the form score correctly, even if only the free form question is answered... | |
| WFOAZURE-1090 | Resolved Issue | The Choose from list questionnaire in the form now shows the scores correctly based on your se... | |
| WFOAZURE-1679 | Known Issue | In the Reports menu, Interactions Filter displays the unsupported interaction types such... |
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