Difference between revisions of "RN/Recording QM and Interaction Analytics/8.5.510.50"
From Genesys Documentation
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|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a | |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a | ||
|ReleaseDate=2022-03-29 | |ReleaseDate=2022-03-29 | ||
| − | |Highlight=* Issue | + | |Highlight=*Support for Microsoft Edge Chromium browser |
| + | *Resolved Issue | ||
}} | }} | ||
{{Issue | {{Issue | ||
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|Content=Problem: When Only Free text questions are answered in a QM form within a specific group, the group score is not calculated properly, which causes wrong scoring of the form and evaluation session.Fix: We now calculate the Form Score properly, even if only free form questions are answered within a specific group | |Content=Problem: When Only Free text questions are answered in a QM form within a specific group, the group score is not calculated properly, which causes wrong scoring of the form and evaluation session.Fix: We now calculate the Form Score properly, even if only free form questions are answered within a specific group | ||
|LocalContent=As part of Quality Management (QM) evaluation, when you submit an evaluation with only free form questions answered within a specific group, the form score is now calculated correctly. Previously, when only the free form questions were answered in the QM form, the group score was not calculated properly, which caused the form and evaluation session to be scored incorrectly. | |LocalContent=As part of Quality Management (QM) evaluation, when you submit an evaluation with only free form questions answered within a specific group, the form score is now calculated correctly. Previously, when only the free form questions were answered in the QM form, the group score was not calculated properly, which caused the form and evaluation session to be scored incorrectly. | ||
| + | }} | ||
| + | {{Issue | ||
| + | |TicketNumber=PRSM-28766 | ||
| + | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | ||
| + | |LocalContent=SpeechMiner now supports the Microsoft Edge Chromium browser. | ||
}} | }} | ||
Revision as of 06:00, May 30, 2022
Component RN Definition[edit source]
| Component | Recording, QM and Interaction Analytics |
|---|---|
| Deployment Type | Genesys CX on AWS |
| Release Number | 8.5.510.50 (Change release number) |
| Release Type | |
| Highlight | *Support for Microsoft Edge Chromium browser
|
| Boilerplate(s) Used | |
| Release Date | 2022-03-29 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issuekey in (PRSM-28732) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| PRSM-28766 | New | SpeechMiner now supports the Microsoft Edge Chromium browser. | |
| PRSM-28732 | Resolved Issue | As part of Quality Management (QM) evaluation, when you submit an evaluation with only free form que... |
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