Difference between revisions of "Draft: RN/Reportingand Analytics Aggregates (RAA)/100.0.010.0100"

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(RN Automation)
 
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{{ComponentRN
 
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|ComponentId=e31ce94a-41fd-4e16-9114-90857941a4a2
{{ComponentRN|ComponentId=e31ce94a-41fd-4e16-9114-90857941a4a2|JQL=project = "GCXI" AND fixVersion = "100.0.010.0100-RAA"|ReleaseNumber=}}{{Issue|TicketNumber=GCXI-5985|JiraType=Task|LastUpdated=3/24/2022 16:16|Content=The RAA Helm chart no longer declares a PodMonitor CRD. Instead, the Helm Chart now declares monitoring services with Prometheus annotations for each monitoring port.|LocalContent=The RAA Helm chart no longer declares a PodMonitor CRD. Instead, the Helm Chart now declares monitoring services with Prometheus annotations for each monitoring port.|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|TicketNumber=GCXI-5975|JiraType=Task|LastUpdated=3/24/2022 11:15|Content=The ‘''values.yaml’'' file now has a default value of false for the {{enableServiceLinks}}paramter.|LocalContent=The ‘''values.yaml’'' file now has a default value of false for the {{enableServiceLinks}}paramter.|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|TicketNumber=GCXI-5973|JiraType=Task|LastUpdated=3/18/2022 16:05|Content=|LocalContent=|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72}}{{Issue|TicketNumber=GCXI-5972|JiraType=Task|LastUpdated=3/18/2022 16:04|Content=|LocalContent=|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72}}{{Issue|TicketNumber=GCXI-5971|JiraType=Task|LastUpdated=3/18/2022 16:03|Content=|LocalContent=|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72}}{{Issue|TicketNumber=GCXI-5970|JiraType=Task|LastUpdated=3/18/2022 16:04|Content=|LocalContent=|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72}}{{Issue|TicketNumber=GCXI-5969|JiraType=Task|LastUpdated=3/24/2022 9:50|Content=The following new columns are added to the AGT_ID table to support \[\[Documentation:GCXI:User:HRCXITransferDshbrd|Transfer reporting]]: XFER_INIT_AGENT_WARM, XFER_ACCEPTED, XFER_ACCEPTED_WARM, XFER_ACCEPTED_HOLD_TIME, and XFER_ACCEPTED_ENGAGE_TIME. For information, see the Reporting and Analytics Aggregates PdM reference manual for your RDBMS:*\[\[Documentation:RAA:PDMMS:Table-AGT_ID_HOUR:9.0.0|Microsoft SQL Server]]*\[\[Documentation:RAA:PDMOra:Table-AGT_ID_HOUR:9.0.0|Oracle]]*\[\[Documentation:RAA:PDMPostgre:Table-AGT_ID_HOUR:9.0.0|PostgreSQL]]|LocalContent=The following new columns are added to the AGT_ID table to support \[\[Documentation:GCXI:User:HRCXITransferDshbrd|Transfer reporting]]: XFER_INIT_AGENT_WARM, XFER_ACCEPTED, XFER_ACCEPTED_WARM, XFER_ACCEPTED_HOLD_TIME, and XFER_ACCEPTED_ENGAGE_TIME. For information, see the Reporting and Analytics Aggregates PdM reference manual for your RDBMS:*\[\[Documentation:RAA:PDMMS:Table-AGT_ID_HOUR:9.0.0|Microsoft SQL Server]]*\[\[Documentation:RAA:PDMOra:Table-AGT_ID_HOUR:9.0.0|Oracle]]*\[\[Documentation:RAA:PDMPostgre:Table-AGT_ID_HOUR:9.0.0|PostgreSQL]]|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72}}{{Issue|TicketNumber=GCXI-5924|JiraType=Improvement|LastUpdated=3/24/2022 9:54|Content=RAA now logs additional information about purging agendas (CONFIG level and Agg.Purge.Agenda). |LocalContent=RAA now logs additional information about purging agendas (CONFIG level and Agg.Purge.Agenda). |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72}}{{Issue|TicketNumber=GCXI-5880|JiraType=Task|LastUpdated=3/24/2022 9:57|Content=You can now enable the \{\{Optionslink|link=Options:RAA:agg-feature:enable-sdr-bot}} option without also enabling \{\{Optionslink|link=Options:RAA:agg-feature:enable-sdr}}.|LocalContent=You can now enable the \{\{Optionslink|link=Options:RAA:agg-feature:enable-sdr-bot}} option without also enabling \{\{Optionslink|link=Options:RAA:agg-feature:enable-sdr}}.|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1}}{{Issue|TicketNumber=GCXI-5707|JiraType=Task|LastUpdated=3/24/2022 10:02|Content=The following new columns are added to the AGT_AGENT and AGT_AGENT_GRP tables to support \[\[Documentation:GCXI:User:HRCXITransferDshbrd|Transfer reporting]]: XFER_INITIATED_WARM, XFER_RECEIVED, XFER_ACCEPTED_WARM, XFER_ACCEPTED_ENGAGE_TIME, XFER_ACCEPTED_HOLD_TIME, XFER_INITIATED_ENGAGE_TIME, CONFERENCE_RECEIVED, CONF_ACCEPTED_ENGAGE_TIME, CONF_ACCEPTED_HOLD_TIME, CONSULT_RECEIVED. For information, see the Reporting and Analytics Aggregates PdM reference manual for your RDBMS:*Microsoft SQL Server: \[\[Documentation:RAA:PDMMS:Table-AGT_AGENT_HOUR:9.0.0|AGT_AGENT]] and \[\[Documentation:RAA:PDMMS:Table-AGT_AGENT_GRP_HOUR:9.0.0|AGT_AGENT_GRP]]*Oracle: \[\[Documentation:RAA:PDMOra:Table-AGT_AGENT_HOUR:9.0.0|AGT_AGENT]] and \[\[Documentation:RAA:PDMOra:Table-AGT_AGENT_HOUR:9.0.0|AGT_AGENT_GRP]]*PostgreSQL: \[\[Documentation:RAA:PDMPostgre:Table-AGT_AGENT_HOUR:9.0.0|AGT_AGENT]] and \[\[Documentation:RAA:PDMPostgre:Table-AGT_AGENT_HOUR:9.0.0|AGT_AGENT_GRP]]|LocalContent=The following new columns are added to the AGT_AGENT and AGT_AGENT_GRP tables to support \[\[Documentation:GCXI:User:HRCXITransferDshbrd|Transfer reporting]]: XFER_INITIATED_WARM, XFER_RECEIVED, XFER_ACCEPTED_WARM, XFER_ACCEPTED_ENGAGE_TIME, XFER_ACCEPTED_HOLD_TIME, XFER_INITIATED_ENGAGE_TIME, CONFERENCE_RECEIVED, CONF_ACCEPTED_ENGAGE_TIME, CONF_ACCEPTED_HOLD_TIME, CONSULT_RECEIVED. For information, see the Reporting and Analytics Aggregates PdM reference manual for your RDBMS:*Microsoft SQL Server: \[\[Documentation:RAA:PDMMS:Table-AGT_AGENT_HOUR:9.0.0|AGT_AGENT]] and \[\[Documentation:RAA:PDMMS:Table-AGT_AGENT_GRP_HOUR:9.0.0|AGT_AGENT_GRP]]*Oracle: \[\[Documentation:RAA:PDMOra:Table-AGT_AGENT_HOUR:9.0.0|AGT_AGENT]] and \[\[Documentation:RAA:PDMOra:Table-AGT_AGENT_HOUR:9.0.0|AGT_AGENT_GRP]]*PostgreSQL: \[\[Documentation:RAA:PDMPostgre:Table-AGT_AGENT_HOUR:9.0.0|AGT_AGENT]] and \[\[Documentation:RAA:PDMPostgre:Table-AGT_AGENT_HOUR:9.0.0|AGT_AGENT_GRP]]|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72}}
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|JQL=project = "GCXI" AND fixVersion = "100.0.010.0100-RAA"
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|DeploymentTypeId=8b480b3c-2733-433a-9166-eab2c2d0663a
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|ReleaseDate=2022-04-11
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}}
 +
{{Issue
 +
|TicketNumber=GCXI-5985
 +
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
 +
|Content=The RAA Helm chart no longer declares a PodMonitor CRD. Instead, the Helm Chart now declares monitoring services with Prometheus annotations for each monitoring port.
 +
}}
 +
{{Issue
 +
|TicketNumber=GCXI-5975
 +
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
 +
|Content=The ‘''values.yaml’'' file now has a default value of false for the {{enableServiceLinks}}paramter.
 +
}}
 +
{{Issue
 +
|TicketNumber=GCXI-5973
 +
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
 +
}}
 +
{{Issue
 +
|TicketNumber=GCXI-5969
 +
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
 +
|Content=The following new columns are added to the AGT_ID table to support \[\[Documentation:GCXI:User:HRCXITransferDshbrd
 +
}}
 +
{{Issue
 +
|TicketNumber=GCXI-5924
 +
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
 +
|Content=RAA now logs additional information about purging agendas (CONFIG level and Agg.Purge.Agenda).
 +
}}
 +
{{Issue
 +
|TicketNumber=GCXI-5880
 +
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
 +
|Content=You can now enable the \{\{Optionslink
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}}
 +
{{Issue
 +
|TicketNumber=GCXI-5707
 +
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
 +
|Content=The following new columns are added to the AGT_AGENT and AGT_AGENT_GRP tables to support \[\[Documentation:GCXI:User:HRCXITransferDshbrd
 +
}}

Revision as of 19:43, March 25, 2022

This is a draft page; it has not yet been published.

Component RN Definition[edit source]

Component Reporting and Analytics Aggregates (RAA)
Deployment Type Private Edition
Release Number 100.0.010.0100 (Change release number)
Release Type
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Boilerplate(s) Used
Release Date 2022-04-11
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL project = "GCXI" AND fixVersion = "100.0.010.0100-RAA"
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

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