From Genesys Documentation
m (Text replacement - "Genesys Engage [cC]loud" to "Genesys Multicloud CX") |
m (Text replacement - "Genesys Engage [oO]n-[pP]remises" to "Gxxx Exxx on-premises") |
||
| Line 24: | Line 24: | ||
|Platform=GenesysEngage-cloud | |Platform=GenesysEngage-cloud | ||
|Type=Get Started | |Type=Get Started | ||
| − | |Title=Use Genesys Predictive Engagement in | + | |Title=Use Genesys Predictive Engagement in Gxxx Exxx on-premises |
| − | |Description=An overview of the process to integrate Genesys Predictive Engagement into | + | |Description=An overview of the process to integrate Genesys Predictive Engagement into Gxxx Exxx on-premises. The article includes the prerequisites for using Predictive Engagement with Gxxx Exxx on-premises, the list of Genesys Engage products that support Predictive Engagement integration, and links to the detailed documentation about configuration and use. |
|Links=*{{Link-Standalone|topic=Solution/EngagePredictiveEngagement}} | |Links=*{{Link-Standalone|topic=Solution/EngagePredictiveEngagement}} | ||
|Columns=No | |Columns=No | ||
Revision as of 21:07, November 9, 2021
This is a draft page; the published version of this page can be found at Solution.
Genesys Predictive Engagement with advanced chat routing
Third-party integrations
Use Genesys Predictive Engagement in Genesys Engage on-premises
Use Predictive Engagement in Genesys Multicloud CX
Through integration, gain access to Workforce Engagement Management features that reside in Genesys Cloud CX
PureConnect Solution Guides
Feature coming soon