Session methods

View the methods that allow you to obtain data about a specific session.

Important

This article only applies to customers using web chat. If you are a Genesys Cloud CX customer, we encourage you to use the new web messaging feature to replace web chat.

Session methods

Genesys Predictive Engagement session methods allow you to obtain session-specific data from web sessions.

• api.session.getCustomerCookieId
• api.session.getData
• api.session.getId