Session information icons
From Genesys Documentation
This topic is part of the manual ATC/Current/Developers for version Current of Genesys Predictive Engagement.
Learn about the icons for browsers, devices, and operating systems that Genesys Cloud CX agents see when they review a session card for a visitor.
Session information icons
Session information icons provide information about a visitor's location and equipment.
Devices
Operating system
Browsers
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