About web chats

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This topic is part of the manual ATC/Current/Developers for version Current of Genesys Predictive Engagement.

Learn how to work with web chats in Genesys Predictive Engagement.


Overview

Learn what a web chat is and how it works in Genesys Predictive Engagement.

Create and monitor web chat offers

Learn how to create a web chat offer and monitor its performance.

Retrieved from "https://all.docs.genesys.com/ATC/Current/AdminGuide/About_web_chats (2025-06-22 11:57:33)"
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