User: Jose.druker@genesys.com/ServiceShortnames
From Genesys Documentation
| Service | Included Service | Included Service ShortName |
|---|---|---|
| CX Contact | CX Contact API Aggregator | APIA |
| CX Contact | CX Contact Campaign Manager | CPGM |
| CX Contact | CX Contact Compliance Manager | CPLM |
| CX Contact | CX Contact Dial Manager | DM |
| CX Contact | CX Contact Job Scheduler | JS |
| CX Contact | CX Contact List Builder | LB |
| CX Contact | CX Contact List Manager | LM |
| CX Contact | CX Contact UI | No ShortName defined. Contact Barry or Jose to add. |
| Designer | Designer | DES |
| Designer | Designer Application Server | DAS |
| Digital Channels | AI Connector | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Authentication | Authentication Service | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Authentication | Authentication UI | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Authentication | Environment Service | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Customer Experience Insights | Genesys CX Insights | GCXI |
| Genesys Customer Experience Insights | Reporting and Analytics Aggregates | RAA |
| Genesys Info Mart | GIM | GIM |
| Genesys Info Mart | GIM Config Adapter | GCA |
| Genesys Info Mart | GIM Stream Processor | GSP |
| Genesys Pulse | Pulse Web Service | Pulse |
| Genesys Pulse | Tenant Data Collection Unit (DCU) | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Pulse | Tenant Load Distribution Server (LDS) | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Pulse | Tenant Permissions Service | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Voice Platform | Voice Platform Configuration Server | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Voice Platform | Voice Platform Media Control Platform | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Voice Platform | Voice Platform Reporting Server | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Voice Platform | Voice Platform Resource Manager | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Voice Platform | Voice Platform Service Discovery | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Web Services and Applications | Agent Setup | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Web Services and Applications | GWS Chat Service | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Web Services and Applications | GWS Configuration Service | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Web Services and Applications | GWS Data Collector Service | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Web Services and Applications | GWS Ingress | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Web Services and Applications | GWS Interaction Service | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Web Services and Applications | GWS OCS Service | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Web Services and Applications | GWS Provisioning Service | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Web Services and Applications | GWS Services | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Web Services and Applications | GWS Setting Service | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Web Services and Applications | GWS Statistics Service | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Web Services and Applications | GWS UCS Service | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Web Services and Applications | GWS Voice Service | No ShortName defined. Contact Barry or Jose to add. |
| Genesys Web Services and Applications | GWS Workspace Service | No ShortName defined. Contact Barry or Jose to add. |
| No service specified | Email Service | |
| No service specified | Genesys Portal | No ShortName defined. Contact Barry or Jose to add. |
| No service specified | Gplus Adapter for Microsoft Dynamics 365 | No ShortName defined. Contact Barry or Jose to add. |
| No service specified | Gplus Adapter for ServiceNow | No ShortName defined. Contact Barry or Jose to add. |
| No service specified | Gplus Adapter for WFM | No ShortName defined. Contact Barry or Jose to add. |
| No service specified | Interaction Server (IXN) | No ShortName defined. Contact Barry or Jose to add. |
| No service specified | Nexus | No ShortName defined. Contact Barry or Jose to add. |
| Recording Provider | Recording Provider | No ShortName defined. Contact Barry or Jose to add. |
| Tenant Service | Tenant Service | No ShortName defined. Contact Barry or Jose to add. |
| Voice Microservices | Agent State Service | No ShortName defined. Contact Barry or Jose to add. |
| Voice Microservices | Call State Service | No ShortName defined. Contact Barry or Jose to add. |
| Voice Microservices | Config Service | No ShortName defined. Contact Barry or Jose to add. |
| Voice Microservices | Dial Plan Service | No ShortName defined. Contact Barry or Jose to add. |
| Voice Microservices | FrontEnd Service | No ShortName defined. Contact Barry or Jose to add. |
| Voice Microservices | ORS | No ShortName defined. Contact Barry or Jose to add. |
| Voice Microservices | Voice Registrar Service | No ShortName defined. Contact Barry or Jose to add. |
| Voice Microservices | Voice RQ Service | No ShortName defined. Contact Barry or Jose to add. |
| Voice Microservices | Voice SIP Cluster Service | No ShortName defined. Contact Barry or Jose to add. |
| Voice Microservices | Voice SIP Proxy Service | No ShortName defined. Contact Barry or Jose to add. |
| Voice Microservices | Voicemail | No ShortName defined. Contact Barry or Jose to add. |
| WebRTC Media Service | WebRTC CoTurn Service | No ShortName defined. Contact Barry or Jose to add. |
| WebRTC Media Service | WebRTC Gateway Service | No ShortName defined. Contact Barry or Jose to add. |