User: Jose.druker@genesys.com/PE Ops CustomAlerts

From the Handling Alerts page (link) in the PE Ops guide.

New intro
Alerts notify you when certain metrics exceed specified thresholds. In some services, alerting is enabled by default; in others, you must enable alerting when you deploy the service. See the respective service guides (listed here) for details about service-specific support for alerting.

Alert rules

By default, most services define alerts for certain key operational parameters. The alerts are PrometheusRule objects that are defined in a YAML file. The metrics collected from the applicable service are evaluated based on the expression specified in the rule. An alert is triggered if the value of the expression is true.

Private edition does not support custom alerts triggered by rules you define yourself. However, some services — for example, Designer — enable you to modify certain parameters in the values.yaml file to customize the predefined alerts by modifying the values that trigger the alert. See the respective service-level guides for information about the limited customization each service might support.

[Delete the sample YAML file.]

Customizing Alertmanager configuration for notifications

Alertmanager sends notifications...