PureEngage On-Premises Use Cases

PureCloud

PureConnect

PureEngage Cloud

PureEngage Prem

Use Cases are the way we visualize great experiences, discover business opportunities, and design solutions.

Architecture Blueprints, also available on this portal, offer the implementation details for these use cases, guaranteeing consistency and interoperability.

Explore Use Cases

Sort or search all use cases.

Find a Use Case

Explore by Product Category

• Inbound
• Outbound
• Digital

• Self-Service & Automation
• Workforce Engagement

Blueprints

Find downloadable blueprints.

PureEngage Blueprints

Explore Use Case Benefits

Find use cases according to their stated benefits.

Drilldown by Benefits

Explore Interdependencies

Find lists of interdependencies per use case.

Use case interdependencies

Explore Sales and Marketing

Find Sales and Marketing use cases.

Sales ~ Marketing