Genesys Open Platform

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This topic is part of the manual PureCloud Use Cases for version Public of Genesys Use Cases.
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Genesys Open Platform Use Cases for PureCloud

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Title Subtitle
Title Subtitle
Genesys Business Communications (OP01) Simplify contact center and business communications
Genesys CRM Collaboration (OP02) Enhance routing capabilities and drive agent screenpops using PureCloud Data Actions
Genesys Voice Services (OP04) Telephony Connection Options