Genesys Sales

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This topic is part of the manual Genesys Engage on-premisess Use Cases for version Public of Genesys Use Cases.
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Genesys Sales Use Cases for Genesys Engage on-premises

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Title Subtitle
Title Subtitle
Genesys Lead Engagement (SL05) Enrich, prioritize and distribute missed conversion opportunities
Genesys Predictive Routing for Sales (SL06) Place revenue generation at the center of your routing decisions by using AI to match each customer opportunity with the best agent
Genesys Predictive Engagement (SL09) Use machine learning powered journey analytics to monitor website activity, predict visitor outcomes, and proactively engage with prospects and customers