Genesys Sales

From Genesys Documentation
Jump to: navigation, search
This topic is part of the manual Genesys Engage on-premisess Use Cases for version Public of Genesys Use Cases.
Read this topic for other versions:

GenesysEngage-onpremises  

Genesys Sales Use Cases for Genesys Engage on-premises

Sort or search the table to find the use case you need to edit. Click the title link to go to the use case.

Title Subtitle
Title Subtitle
Genesys Lead Engagement (SL05) Enrich, prioritize and distribute missed conversion opportunities
Genesys Predictive Routing for Sales (SL06) Place revenue generation at the center of your routing decisions by using AI to match each customer opportunity with the best agent
Genesys Predictive Engagement (SL09) Use machine learning powered journey analytics to monitor website activity, predict visitor outcomes, and proactively engage with prospects and customers