Genesys Sales

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This topic is part of the manual Genesys Engage on-premises Use Cases for version Public of Genesys Use Cases.
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GenesysEngage-onpremises  

Genesys Sales Use Cases for Genesys Engage on-premises

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Genesys Predictive Routing for Sales (SL06) Place revenue generation at the center of your routing decisions by using AI to match each customer opportunity with the best agent