Template: SuiteThirdPartyTable
From Genesys Documentation
| Name | Version | Purpose | Mandatory? | Private edition services |
|---|---|---|---|---|
| A container image registry and Helm chart repository | Used for downloading Genesys containers and Helm charts into the customer's repository to support a CI/CD pipeline. You can use any Docker OCI compliant registry. | Yes | All Genesys services | |
| An SMTP relay | Facilitates email communications in an environment where GCXI reports or voicemails are sent as emails to contact center personnel. Genesys recommends PostFix, but you can use any SMTP relay that supports standard mail libraries. | No | ||
| Command Line Interface | The command line interface tools to log in and work with the Kubernetes clusters. | No | ||
| HTTPS certificates - cert-manager | Use with Let's Encrypt to provide free rotating TLS certificates for NGINX Ingress Controller. | Optional | ||
| HTTPS certificates - Let's Encrypt | Use with cert-manager to provide free rotating TLS certificates for NGINX Ingress Controller. Note: Let's Encrypt is a suite-wide requirement if you choose an Ingress Controller that needs it. | No | ||
| Ingress controller | HTTPS ingress controller. | Yes | ||
| Load balancer | VPC ingress.
For NGINX Ingress Controller, a single regional Google external network LB with a static IP and wildcard DNS entry will pass HTTPS traffic to NGINX Ingress Controller which will terminate SSL traffic and will be setup as part of the platform setup. |
Yes | ||
| Object storage | Persistent or shared data storage, such as Amazon S3, Azure Blob Storage, or Google Cloud Storage. | No | ||
| Kafka | 2.x | Message bus. | Yes | |
| Keda | 2.0 | Custom metrics for scaling. Use of Keda or HPA is configurable through Helm charts. | No | |
| Redis | 6.x | Used for caching. Only distributions of Redis that support Redis cluster mode are supported, however, some services may not support cluster mode. | Yes | |
| Consul | 1.13.x | Service discovery, service mesh, and key/value store. | Yes | |
| Elasticsearch | 7.x | Used for text searching and indexing. Deployed per service that needs Elasticsearch during runtime. | Yes | |
| MS SQL Server | 2016 or later | Relational database. Required only for GVP. | ||
| PostgreSQL | 11.x | Relational database. | Yes |