Drilldown: Test Capabilities
Test Capabilities > TIME EAP GEC AZURE :
1Q21 or
Other
& NOTES :
Genesys Universal Scripting – PS Asset or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Voice-only in 4Q20 or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP
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