Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE :
4. CONSOLIDATED or
Other
& CAPABILITY AWS :
Agent SSO / SAML 2.0 Integration w/ External IDP or
Open-Internet-Connected Agents* or
Reactive Email
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Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn (1) ·
Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support. (1)
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