Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE :
3. PLANNED or
4. CONSOLIDATED or
None
& NOTES :
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email or
Other
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Agent Scripting (1) ·
Agent SSO / SAML 2.0 Integration w/ External IDP (1) ·
Designer Flowchart UI (1) ·
Genesys Engage APIs: Workspace API / Voice, Chat (1) ·
Inbound MMS support (1) ·
Inbound Voice IVR - TTS (1) ·
Inbound Voice IVR – ASR (1) ·
Messaging (1) ·
Mobile Chat (1) ·
Recording Connector – Assisted Service (1) ·
Recording Connector – Self-Service (1) ·
Social Engagement (1)
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