Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE :
2. PM-CONTROLLED or
Vadim D
& NOTES :
Genesys Cloud Resource Management (WE02) package should be positioned for new customers or
Nuance ASR or
Social Engagement will be available when the rest of the suite is GA or
None
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Agent Assist (1) ·
Chatbots (1) ·
External Task Routing (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
GWS API (1) ·
Intelligent Workload Distribution (1) ·
Predictive Engagement (1) ·
Voicebots (1) ·
Workspace Toolkit (1)
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