Drilldown: Test Capabilities
Test Capabilities > STATUS GEC AZURE :
2. PM-CONTROLLED or
3. PLANNED
& NOTES :
Genesys Cloud Resource Management (WE02) package should be positioned for new customers or
Integration with 3rd party recording solutions or
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date or
None
Use the filters below to narrow your results.
Agent Assist (1) ·
Chatbots (1) ·
External Task Routing (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
GWS API (1) ·
Intelligent Workload Distribution (1) ·
IVR PaaS (1) ·
Knowledge Management (1) ·
Messaging (1) ·
Predictive Engagement (1) ·
Predictive Routing (1) ·
Recording Connector – Assisted Service (1) ·
Recording Connector – Self-Service (1) ·
Voicebots (1) ·
Workspace Toolkit (1)
Agent Assist (1) ·
Chatbots (1) ·
External Task Routing (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
GWS API (1) ·
Intelligent Workload Distribution (1) ·
IVR PaaS (1) ·
Knowledge Management (1) ·
Messaging (1) ·
Predictive Engagement (1) ·
Predictive Routing (1) ·
Recording Connector – Assisted Service (1) ·
Recording Connector – Self-Service (1) ·
Voicebots (1) ·
Workspace Toolkit (1)
Showing below up to 1 result in range #1 to #1.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)